This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All door locks have stopped working. The doors will not lock or unlock with the remote or with the inside lock buttons on the interior door. Each door has to be manually locked and unlocked. When I purchased the car, when the transmission was placed in gear, the doors would automatically lock. The doors each have to be manually locked and unlocked. The only keyhole on the car is on the drivers door to unlock the car. There are numerous reports of this issue on the internet for the year models 2008 and 2009. The parts alone are $450 to $1,000. This is a major safety issue and should be a recall because: 1. the doors no longer automatically lock when the car is placed in gear. Automatic locks were most likely listed on the window sticker. 2. if a child is locked in the car, the door will not unlock with remote and can only be accessed from the drivers side door. 3. not being able to access the driver and passenger door with the key is a safety issue to me. My car only has 45,100 miles on it and the locks have not worked in over two years. The consumer stated the manufacturer declined to offer assistance due to the vehicle being out of warranty.
The door locks malfunction when the temperature is above 80 degrees. When this happens you must use the key to unlock or lock the driver door and manually open the other doors from the inside. The remote key system is not effective when locking or unlocking the vehicle. I asked reed lallier dealership if there was a recall on the locks but it only applies to the "ss" model and not the lt, even though the issues are the same. The issue started last summer and has gotten worse this year, when the temperature is around 75 and below the locks function fine. The malfunction only happens when it is hot outside.
The contact owns a 2008 Chevrolet Impala. The contact stated that there was an abnormal noise progressing from the front of the vehicle, a warning light illuminated several times indicating traction off. Most recently, the contact was unable to make a turn, pulled the vehicle over and the vehicle was unable to be driven. The vehicle was not yet inspected and diagnosed by a dealer. The manufacturer was notified of the failure and the contact was waiting for a response to determine a solution to repair the vehicle. The failure mileage was not available.
The contact owns a 2008 Chevrolet Impala. While driving approximately at 60 mph, the vehicle stalled. The contact called a dealer at an unknown phone number several times, but received no response in a reasonable time frame. The vehicle was towed to an independent mechanic for further inspection and diagnosis. The VIN was not included in NHTSA campaign number: 14V355000 (electrical system). The contact stated that the key failed to turn over to start the vehicle numerous times. The manufacturer was notified of the failure. The failure mileage was not available.
- Goodlettsville, TN, USA
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Fire started in the fuse box. No aftermarket products were added to the vehicles electrical system. No additional load was put on the electrical system.
I was told from a mechanic the car has either PCM or ECM problems. The car starts to die out when I'm driving it then I have to turn it off then restart it. It jerks really hard when driving it. The oil pressure low stop engine message comes on. It just has a lot of electrical problems and the mechanic told me the other Impala like mine are having either all the same problems or some of the same problems. Recall
My car stopped on 630. It said disabled full throttle. I had to sit for 15 minutes before it would start. I then hear a clicking noise that started at 830am and stopped at 832am. I've had nothing but problems with this car. Do not buy any Impala, unless you have a lifetime of fixable recalls. It's hot in Arkansas and to stall for 15 minutes with children in the car is unacceptable. When you call Chevy customer service, they can not help you with anything. They just take your VIN number and state oh I don't see a recall for your vehicle, although you read 5598 problems/same issue you are having with your car. Erratic transmission is the whole problem. So to Chevrolet and company please think about families and children when attempting to sale a new car with used products. It's not cool and the sad part is you will not fix it. Warrant my behind Chevy need a lifetime of recalls for everyone on all cars. May jesus be with your company. Sincerely a mother of 3 boys.
Two different outcomes but stem from the same issue. While trying to start my vehicle I get a click and care won't start at all. Sometimes after several tries it does fire up. Also when it does start it will sometimes stall. Most recently while traveling didn't the interstate it stalled going 75mph leaving me to coast and disrupt 4 lanes of traffic.
The contact owns a 2008 Chevrolet Impala. While parked, both rear doors failed to unlock from the outside. The vehicle was taken to a dealer where it was diagnosed that the electric lock actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2008 Chevrolet Impala. The contact stated that after starting the vehicle, there was an abnormal noise coming from the vehicle and the A/C failed to function. The contact mentioned that the vehicle was repaired in 2012 for the actuator. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Rear passenger door locks do not function electrically when the vehicle is warm. Automatic lock function when the vehicle is placed in 'drive' does not function under these circumstances. Due to the position of the manual lock releases, it is very difficult to manually unlock the rear doors manually. In an emergency situation, if the rear door locks do not function, it can delay escape from the vehicle.
The contact owns a 2008 Chevrolet Impala. While driving 55 mph, the vehicle lost power and the traction control light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
The contact owns a 2008 Chevrolet Impala. When the contact inserted the key into the ignition and attempted to start the vehicle, smoke emitted from the ignition. The contact attempted unsuccessfully to pull the key out. The contact exited the vehicle. The manufacturer was not made aware of the failure. There was no fire. The contact stated that the VIN was recalled a year ago and the ignition switch was replaced. The VIN and failure mileage were unknown.
When changing temperature in vehicle, a loud clacking noise is heard for up to 2-3 minutes even if vehicle is turned off. Service air bag light and stablizer trac service light comes on. Oil leak under car. Only 55,000 miles. Can be heard 50 years away from car it is so loud. 2008 Chevrolet Impala
I was left sitting on the side of the road. I was going 70 mph on I-94 when the "service traction control" light came on, followed by the "engine power reduced" light, then something about "disabling throttle" sensor... my car shut completely down, leaving me to coast across 4 lanes of traffic on interstate 94. I've owned this 2008 Impala for just about a year... I don't know what to do I received the letter about an extended recall back in December and I called GM because there's a stipulation of the amount of miles you can have on your car to have this problem repaired... because my car has 276000 miles GM told me there is nothing they can do, at that time I asked why this item wasn't recalled. I was told if I felt the problem called for a recall I should reach out to the national highway and safety commission. I don't even feel comfortable driving my car anymore... this is a death trap!
I got a jump after the engine light came on. Took it to get ichecked they say its my ECM. What is that and is it related to that electrical recall. I was in park
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- Greenville, TX, USA