This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chevrolet Impala. The contact stated that the rear passenger side door could not be unlocked from outside of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the door lock actuator was faulty and needed to be replaced. The vehicle was repaired. Approximately four months later, the driver side door failed. The manufacturer was notified of the failure. The failure mileage was 46,000. Updated 04/08/16
The contact owns a 2008 Chevrolet Impala. The contact stated that the vehicle key used to open the driver side door did not open the passenger side or two rear doors of the vehicle. The contact had to roll the passenger side and two rear windows down to open the doors. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
The contact owns a 2008 Chevrolet Impala. While the vehicle was parked, all the doors failed to unlock electronically. As a result, the contact had to manually unlock the doors. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
I started getting this clicking noise behind the glove box on my 2008 Chevrolet Impala. My mechanic determined that it was the right side temp door actuator and the air inlet door actuator. They replaced both and the clicking noise went away and controls worked fine again. Now in November, 2014, the same thing is happening. From all that I have read the actuators are manufactured with cheap plastic gears that don't last. I have read several complaints of this same nature on line. In southern Florida, air conditioning in the car is a absolute necessity and it gets very expensive to continue to fix the defective parts. This problem will certainly be a determining factor when I decide to buy another new vehicle.
The contact owns a 2008 Chevrolet Impala. The contact stated that the driver side door was unable to open. The contact stated that the passenger side door was used in order to exit the vehicle. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 6,400.
- Milwaukee, WI, USA
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The contact owns a 2008 Chevrolet Impala. The contact stated that when the doors were opened, an abnormal noise was heard and stopped once the vehicle was started. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
The contact owns a 2008 Chevrolet Impala. The contact stated that the door actuator failed on the rear driver and passenger side doors. The contact also stated that the rear driver and passenger side doors failed to lock when the vehicle was in drive. The doors had to be manually locked and unlocked. The dealer stated that the actuator motor might need to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 70,000. Updated 11/19/14 updated 8/13/2015
A D V E R T I S E M E N T S
- Canfield, OH, USA