This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Impala. While driving at various speeds and accelerating, the vehicle stalled, the steering wheel locked up, and the check engine light illuminated on the instrument panel. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic for diagnostic testing; however, the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 118,000.
The contact owns a 2007 Chevrolet Impala. While backing out of a parking space, the power steering seized. The vehicle was towed to a dealer. The technician diagnosed that the steering shaft loosened or fractured. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 16,160.
I was turning left onto a street and as I proceeded to turn my steering wheel locked up and which caused me to crash and hit a curve with my friend in the front seat and my son in the back and as I hit the curve my car shut off.
The contact owns a 2007 Chevrolet Impala. The contact stated that there was no failure with the electronic power steering until the contact received a manufacturer recall for the power steering. While traveling approximately 60 mph, the steering wheel veered to the left without warning. The contact had to apply extreme force to the vehicle to get the steering wheel to turn. The vehicle was taken back to the authorized dealer. A mechanic test drove the vehicle and indicated that the failure was recurring even though the dealer replaced the part for the recall. The dealer did not indicate if the component was defective. It failed a second time, which indicated that the power steering sensor lost control to the body control module causing a failure. The dealer indicated that after replacing the power steering angle sensor more than twice, the body control module needed to be replaced. The vehicle was taken back to the dealer for further inspection and diagnostic testing. The manufacturer was notified of the failures. The approximate failure mileage was 49,900. Updated 02/05/16 updated 10/12/2017
The contact owns a 2007 Chevrolet Impala. While driving at 30 mph, the steering wheel seized without warning and the contact heard an abnormal noise. The failure recurred multiple times. The vehicle was taken to the dealer. The technician stated the steering sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.
- Galeburg, IL, USA
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I was pulling up to the hospital to pickup my husband who had surgery. And had no steering. Had it towed in and they said the rack and pinion needed to be replaced. Cost $800 then had to take it back for more work. The steering is acting up again. Has there been a recall on this problem. All the cars we have owned and have never had a problem with rack and pinion.
The contact owns a 2007 Chevrolet Impala. The contact stated that the steering wheel became difficult to turn and the power steering fluid was leaking. The contact mentioned that the power steering warning light illuminated. In addition, the contact stated that it was difficult to stop the vehicle due to faulty back brakes. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 99,325.
The contact owns a 2007 Chevrolet Impala. While driving approximately 70 mph over a bump in the road, the steering wheel seized. As a result, the contact crashed the vehicle into a street sign and a gate. The air bags failed to deploy. There were no injuries. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2007 Chevrolet Impala. While driving 65 mph, the steering wheel seized and the vehicle stalled without warning. An independent mechanic was unable to determine the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 50,000.
The traction control and ABS keep coming on at random times. When you turn left or right it grinds and the car acts like it don't want to move. And the time that it grinds the traction control and ABS light comes on.
My steering wheel became very hard to turn and I noticed I had puddles of something under my car where ever I parked. I was putting fluid in twice a day just so I would be able to turn my steering wheel to get back and forth to work. I finally had the money to take it to a mechanic and he said that I had a whole in my power steering line or cooler. Probably both but he said it was spraying every where. I haven't even had this car for a year yet and I bought it from a reputable dealer. Even though it was used they looked it over very well for me because my mom knows the owner. I can't afford to have this fixed nor can I afford to keep putting power steering fluid in daily. This is a big problem and I know if not taken care of soon it will turn into bigger problems.
I was going over the vehicle for the season and found I had a leak in the power steering line. The line effected was covered with a ribbed plastic sheathing like what is used for a wire harnesses. The sheathing caused road salt to build up and corrode the line, causing a leak and loss of power steering. There were two lines held together, side by side, with a plastic bracket but only one of those had the sheathing and I cannot understand why it was there. I also found a wire that overheated and melted the insulation and left the wire bare. It's located behind the power steering pump as viewed from the passenger side of the engine compartment under the plastic that displays the engine size. The plastic is held down with a couple of pins that the plastic pushes down over when installed. The dealer couldn't tell me what the wire is for when I called to explain what I found.
Recalls subject: Steering knuckle breaking/loss of steering control report receipt date: 2/17/2009 NHTSA campaign number 09E005000 component(s) steering I did not know about this recall. I noticed this recall while checking website at pepboys.
The steering goes out when driving through rain or even a very small puddle. The power steering or steering wheel locks up and the car cannot be controlled for a few seconds and/or minutes.
The contact owns a 2007 Chevrolet Impala. The contact stated that the front end made a loud winning noise at various speeds. The contact's personal mechanic inspected the power steering fluid and found that the power steering fluid was foaming. The vehicle was taken to the dealer for further diagnostic testing, which located the failure at the steering rack and pinion. The vehicle was not repaired. The contact also wanted to state that the steering wheel intermediated shaft was replaced at 43,798 miles. The manufacturer was not made aware of the failure. The failure and current mileage was 73,000. Updated 9/10/13 this consumer no longer awns this vehicle. The vehicle was traded in. Updated 09/13/2013
This issue occurs when turning during low speeds which includes pulling out of the driveway, parking spots and intersections. When I turn the steering wheel to make a turn, the ABS engages which causes a reduction of power and forced braking. This happens during any type of weather and on any type of surface pavement, the car is not experiencing any real loss of traction, the ABS simply is engaging in error. This has the potential to become incredibly dangerous, if this were to occur at an inopportune time, my cars ABS may engage while I am at an intersection, or making a left turn while traffic is oncoming. If the ABS were to engage I would not be able to avoid collision.
The contact owns a 2007 Chevrolet Impala. The contact stated that the vehicle experienced numerous failures with the steering wheel, the engine, the brakes, and sudden acceleration. The vehicle was taken to a private mechanic and the dealer for diagnostic testing. The contact was advised that fluid was leaking at the engine, the power steering wheel and the brake lines. The contact was unsure of the exact repairs however, the failure was not corrected. The sudden acceleration failure was recently experienced and was not taken to the dealer to have a diagnostic performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000 and the approximate current 90,000.
I had been driving for about five hours at speeds of 70 mph. Stopped at a fast food place and pulled in to the pay window and heard a clunk. When pulling away from the window making a slight left turn, the right front wheel locked 70 degrees right and I stopped. Towed to a Chevy dealer and he informed me the tie rod to the wheel stripped out of the connector rod bolt. The stripped portion was about 1 and a quarter inches. This had to take a while to strip out with no indications of a problem before hand and the alignment had appeared to still be fine. I have the two components and can send pictures or the components themselves.
This is an addition to complaint #10515524 and 10519582. I went back to parks Chevrolet to get a break down for customer service Chevrolet about my Impala. Dealer stated that the boot at steering colum needs to be replaced and will lubricate at no charge when replacing power steering rack $830 plus tax and all wheel aligment $79.95, I had wheel aligment done April 23, 2013 for $79.95 at dealership. Also the clapping noise from the air conditioner, the recir acuator door is faulty est price $271. This is from the manufactor when car was assembled. When will you have them to recall these 2007 Impala's.
A D V E R T I S E M E N T S
- Natchez, MS, USA