This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Impala. The contact stated that while driving approximately 62 mph, the tire monitoring warning light illuminated and the engine began revving while the cruise control was activated. The brake pedal was depressed but the vehicle accelerated causing the contact to crash into the mile marker signs and a ditch. A police report was filed. The contact sustained a broken rib on the right and neck burn from the seat, front seat passenger sustained a fractured vertebrae in the lower back. The rear driver's side passenger sustained three broken ribs and a bruise on the chest area. All required medical attention. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 130,000.
The contact owns a 2007 Chevrolet Impala. While driving 65 mph downhill with the cruise control activated, the vehicle automatically accelerated to 85 mph. The dealer was unable to diagnose the cause of failure. The manufacturer advised the contact to read the owner's manual. The current mileage is 5,300 and failure mileage was 4,700. Updated 08/07/07.
- Champaign, IL, USA
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- Old Hickory, TN, USA