GM has issued a letter to those effected in GM recall 14299 saying that parts are now available. Call your dealership to schedule an appointment asap. I called and was told parts had to be ordered and would be between 30-60 days at which point an appointment could/would be made. Why is it to take so long to get the part delivered to a dealership if the parts are "available"" consider that in the recent Toyota airbag recall, we hear on the news this past week that parts can be available in 3 days. Why is there such a large discrepancy between the 2 manufactures" when I spoke with the dealership, I advised them that I was leaving the area in 30-45 days and if the replacement was not completed by the time I leave, I would not be back until April. That's another 6 months on the road with this defect. I don't understand why a 30 day delay to get parts to the dealer, particularly when they said for this vehicle it was only an ignition key adjustment that was needed, not a switch replacement. Is this true (I have a 2007 Impala)?

- Taylor, TX, USA

The contact owns a 2007 Chevrolet Impala. The contact stated that while driving at approximately 45 mph, the ignition switch independently moved from on to acc mode. In addition, the ignition key fractured in half and the remaining part of the key remained in the ignition. The contact would have to unhook the terminal battery in order to shut off the vehicle. The contact referenced NHTSA campaign number: 14V355000 (electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 157,165.

- Ashland, KY, USA

The contact owns a 2007 Chevrolet Impala. While attempting to start the vehicle, the key became stuck in the ignition and failed to eject. The auto theft warning indicator illuminated. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 48,000.

- Indianapolis, IN, USA