This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving horn sound weak and stopped working I had to take out fuse for the horn because it was just sounding off. Another important issue while driving at night low beam headlights will turn off while driving in the dark. This can cause a serious wreck especially if you are on the highway and could kill someone. Very dangerous situation. Same thing with the horn, someone can pull out in front of you and you cannot blow your horn.
2005 Chevrolet Impala. Consumer writes in regards to GM recall #14350.* ld the consumer stated the vehicle would occasionally stall while driving. The vehicle was inspected and the battery, starter, alternator, etc. Were ruled out as possible causes. The consumer had to incur the cost of a faulty ignition. The consumer finally received a recall. But, was still denied reimbursement.
The contact owns a 2005 Chevrolet Impala. The contact stated that while driving at approximately 50 mph, a speed bump was encountered and the contact lost control of the vehicle. As a result, the vehicle stalled and crashed into an embankment and guardrails. The air bags failed to deploy. The contact sustained a back injury that did not require medical attention. A police report was filed. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA campaign number: 14V400000(electrical system). The failure mileage was 60,000.
The contact owns a 2005 Chevrolet Impala. The contact stated that the vehicle failed to start on multiple occasions. The vehicle was able to start after multiple attempts. In addition, the seat belt, the battery, and the ABS warning lights flickered. The vehicle was not diagnosed or repaired. The contact felt that the remedy for NHTSA campaign number: 14V400000 (electrical system) would not repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
- Sunnyside , WA, USA
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First, I had to replace the rack and pinion steering. Could have been the steering knuckle, don't know. Then, I was driving about dusk and the low beams went dark. The car has an automatic switch that moves the headlights from daytime mode to nighttime. Local mechanic called the GM dealer and spoke with a GM mechanic. The GM mechanic told him the turnstalk assembly was defective and that they frequently replaced them on Impala. I paid for both repairs out of pocket. Then, the heater would only work on the passenger side; heater blend door on driver's side was defective. Recently, I had the heater blend door repaired at my expense. Then, I had the transmission rebuilt at my expense. GM would not assist with any of these repairs even though service bulletins existed on all of these issues. Looking at online discussion boards for this car I found all of these issues with numerous owners. The transmission would slip when going from first to second gear and then began bumping in other owners. What a lemon this car has become.
2005 Chevrolet Impala consumer is concerned about air bags after hitting a deer and they did not deploy and the security light came on. The dealer informed the consumer, the ignition switch and cylinder needed to be replaced. The consumer then went to a repair shop, to have the work done. A short time later, the air bag light illuminated.
2005 Chevrolet Impala consumer seeking reimbursement for out of pocket expenses prior to the recall being issued the consumer stated the vehicle would stall, while making turns. The vehicle was towed to a repair shop, where it was determined, the ignition lock cylinder needed to be replaced.
2005 Chevrolet Impala. Consumer writes in regards to ignition cylinder and other vehicle repair issues. The consumer stated sometime ago, she was not able to start the vehicle. Upon contacting her insurance company, she was advised to press down on the brake and then start the vehicle. It worked. On September 10th the dashboard flashed a security. The consumer stopped by a repair shop and was informed it could have been due to a malfunction with the car key. Three days later. The consumer was unable to start the vehicle. She tried the brake solution, but to no avail. Again, the problem seemed to be with the key. On September 17th the security light flashed again and the vehicle would not start. After going back and forward with the key, she managed to start the vehicle. The vehicle was taken to a repair shop, where she was informed the ignition cylinder needed to be replaced and the pass key needed to reprogrammed.
First just a few minutes, now security light stays on...cant start. When the security light comes on my car won't crank and I have to let it reset before I can do anything. It has done me like this several times causing me to be stranded. I depend on this car to be safe and dependable and right now it is neither one. I take care of it, keep it serviced, and clean. This is a problem that I feel is beyond me and something that GMC should be responsible for fixing at no cost to me.
The contact owns a 2005 Chevrolet Impala. The contact stated that the vehicle failed to start and it was difficult to turn the key in the ignition. The vehicle was towed to the contact's residence. The vehicle was repaired under NHTSA campaign number: 14V400000 (electrical system); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2005 Chevrolet Impala. While driving 45 mph, the engine stalled. The vehicle was able to restart. The contact also stated that during cold weather, the vehicle failed to start intermittently and the alarm security warning light illuminated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact stated that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.
2005 Chevrolet Impala. Consumer writes in regard to GM recall #14350. * ld the consumer stated the vehicle locked up, several times. The consumer was informed the parts were not available.
The contact owns a 2005 Chevrolet Impala. The contact stated that the key failed to start the vehicle properly. The contact mentioned that the key was tampered with in order to start the vehicle. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system) and felt that the remedy would fail to repair the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN and failure mileage were unavailable. Updated 12/16/14 updated 01/15/15
The key to my Impala jammed and would not turn. I called my local dealer tom gill because I had heard there was a recall. They informed that did not know about a recall affecting ignitions for Chevy Impala. I had my car repaired by a lock smith. I have now received my recall notice and they inform me they do not have the parts. GM is not taking this recall serious. I will not buy another GM product. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system). However, the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The VIN was unavailable. The contact did not experience a failure.
The contact owns a 2005 Chevrolet Impala. While driving approximately 25 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Flint, TX, USA