This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Impala. While driving approximately 65 mph, the speedometer displayed that the vehicle was traveling 90 mph, which then increased to 110 mph. In addition, the RPM gauge failed to provide accurate reading levels while the vehicle was parked. The failures occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 133,000.
Speedometer works sometimes. Other times it gets stuck on mph. I can be sitting still and the speedometer will read 52 miles per hour. Other times it will keep going up until the needle is more than buried.
The speedometer is out of control. It will tell me I'm either going way faster than I am or it will tell me I'm going way slower than I am. It will reset itself if the car is off for twenty minutes or so but it will just happen again in a few days or hours. I don't feel safe driving in a car where I don't know what speed I'm going. Many others have had this same exact problem in their own 04 Chevy Impala. It's an ongoing problem that needs to be fixed.
My speedometer has stopped working which is definitely a safety issue. Also, I have to wait 10 minutes or longer for my car to start because of the security system. I am requesting a recall on these vehicles as there are many consumers with these same problems on the internet. Thank you.
- Aliquippa, PA, USA
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I have been having issues with my speedometer sticking the past few months. My husband took my car in to our local Chevy dealership and was told we need to replace the instrument control panel which would cost around $600. Not happy with the fact that we will have to shell out this kind of money for a faulty factory part, I contacted the Chevrolet customer complaint line. I was told by the complaint line that they could not do anything for us at this time. I have read many complaints in regards to the same issues from the following link: www.automotiveforums.com/T752665-discuss2004_impala_speedometer_problems.html it sounds like there should have been a factory recall on this issue a long time ago. Apparently it is going to take an accident or death in order for Chevrolet to make this right. The government just bailed out GMC not to long ago; however, GMC can't step up and fix this. What kind of business does this to their customers. I informed Chevrolet that I will no longer buy their vehicles. No wonder everyone is buying foreign these days.
Speedometer does not display accurate miles per hour. While driving, the odometer went to about 60 mph, when I was going about 40 mph and I tried to decrease the speed by depressing the brake pedal but it remained at 60 mph. I came to a traffic light and stopped, then I noticed that the speed was at 10 mph while setting still. I asked another person to drive the car to see if the same type of thing was happening with the speed odometer, and it was. The vehicle was taken to the dealership. The mechanic said he reset the odometer and said if that did not work, a part will need to be replaced. That worked about two weeks, and the same thing started all over again. I am afraid to drive the vehicle because I can not tell how fast I am driving. Which poses a safety hazard.
While driving on the interstate to begin our vacation, the speedometer began showing increased speed while cruise control was set. We were going 65, but the speedometer eventually registered 120 mph. After cruise was turned off, it continued to read 120 mph, regardless of actual speed. We had to use our gps to monitor speed for the entire 1300 mile round trip! GM has recalled other models with the same problem. Why hasn't a recall been issued for the Impala?
When driving down the road the dash controls {speedometer and temp gauge] stop working.. I could be driving at 40 but the speed odometer reads 120 and when stopped at a red light it could read 80 {sitting still} also have heard of many of the Impala and Chevrolet cars and truck having the same issue. I only drove my car 62000 miles since I bought it in 2004. My friends went out at 43000 and I was lucky and got 53000 miles. They want to charge $900 to fix their mess. I had a Ford that was a 1969 and the speed odometer and temp gauges worked til I sold it and never had this problem. I want jba to fix it at their expense cause my car has never been wrecked and it is the first brand new car I ever owned. I think they should have a major recall on these vehicles cause they are charging an arm and leg for them only to have to fix them after a few thousand miles. I have no clue how fast I am driving I just find a car or truck that looks like it is doing the speed limit and follow it. I am not rich and cannot afford to have it fixed right now. I am laid off for the summer. I drive a school bus and do not get paid while I am off for the summer. So please consider a recall on all these vehicles before someone gets a major ticket because of a defect. ## VIN failed ## 2004 Chevrolet Impala ##
Was driving vehicle and the temp gauge went all the way to overheat, shortly after that the gas gauge started to work only intermittantly, and the speedometer has some issues with registering the proper speed.
The speedometer on my car has stopped functioning correctly. The needle will no longer return to 0mph after coming to a stop, and will only reduce speed if I repeatedly shut off and start my car. The only way to know my speed is to see where the needle is before driving, but I have noticed that sometimes while driving the needle will not reduce speed even then and I have to come to a complete stop to know how to gauge my speed. I was shocked to learn that this is not already a recall. This is a potentially dangerous problem, but mostly it is irratating and inconvenient. I had this problem diagnosed and the part itself is over $400, and the repair would take a week. My family has always bought GM vehicles and I am disappointed after reading the many complaints online that this problem has not been taken care of by the manufacter.
I bought a 2004 Chevy Impala with 76,000 mile's on it and I have been having a ton of problems with it even after spending hundreds of dollars in shop fees trying to fix the problem's, the speedometer sticks or just doesn't work at all so I can never tell how fast I'm going along with the temp. Gauge so I can't tell if the car is over heating or not. The gauge cluster is faulty and the gauges only work when they want to. I also have problems with the automatic transmission slipping from 1-2, the high beam switch doesn't work unless you hold it and any time you use a window of have the rear window defrost on the radio is all static.
I drive a Chevy 2004 Impala. When driving my car, the speedometer begin to act randomly. I was able to clock my speed using my gps. My car said I was doing 70 miles per hour, but I was really doing 30 mp/H. now, the speedometer does not work at all. It constantly says I'm doing 0 mp/H. this is a serious issue. The dealership wanted $700 dollars to fix a deadly defect in their own car. Many Impala drivers have this issue and GM has failed to recall this product.
I own a 2004 Chevrolet Impala sedan which has 123,551 miles on it. I bought it with 108,000. I discovered after I bought it that my speedometer cluster was acting up. I could reset it by turn the key on and off til it reached 0 and both the water temp gauge and speedometer would work for a day or so. Now, only the speedometer works by resetting and the water gauge never works. I have seen may other Impala complaints for the same reason. They did a recall on the trucks but not on Impala. I feel this should be a recall. 2nd problem. Transmission shop diagnosed and replace valve body. Still did same jumping in and out of gear so replace again. Still does it. Was told by another transmission shop who drove my car that it may be control module. It never does it when I take to a transmission shop but my mechanic got it to do it on fri. And said he thought it could either be speedometer cluster related or may a control module. It is an interminent problem and have had since I bought car in Dec. 09. another friend said he bought a new 08 and it did same thing. No one ever found out why.
Chevy Impala - speedometer keeps messing up. Stops working when I am driving. Will going 55 and when I stop the speedometer doesn't always go back to 0. next thing I know I am in a 35 but my speedometer is reading 90mph. An online search has found that many other have the same issue. Far to many for the same type of car.
2004 Chevy Impala speedometer gives erratic readings. Note complaints online are very high with same problem. Vehicle should be recalled for safety reasons.
A D V E R T I S E M E N T S
- Dallas, TX, USA