This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Speedometer has been sticking and will get stuck or stops working. Will read 140 mph when the vehicle is actually going about 60. Also when parked it will read out 70 40 100 etc etc. Even when the vehicle is off. Drops to 0 mph and jumps from 0 mph to 20 mph in motion or sitting in traffic.
Instrument cluster quit working. It started with my fuel gauge. My fuel gauge reader now sits under fuel gauge. My speedometer quit working about 6 months after my fuel gauge. My speedometer now says I am going 120 mph. My thermostat gauge acts like it's going to work but then it doesn't.
Speedometer is broken and the safety I put myself in everyday because Chevy cant replace the speedometer that should work for a lifetime. Chevy cares more about there profit then the safety of their customers then they wonder why Toyota is the #1 seller of cars because they take care of their problems I will never buy a american car.
I own a 2004 Chevy Impala. Every few days the speedometer quits working and works it's way up to 120+ mph, even when sitting still. It takes a couple days to reset itself, and then the problem starts all over again. Huge problem because I don't know how fast I'm going. Of course it's out of warranty and costs over $500 to repair, but doing some research it sounds like it is a malfunctioning part on almost all 2004 Impala, which I believe should lead to a recall, not money out of every owners pocket. Seems like a huge safety issue to me.
- Grand Rapids, MI, USA
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1. I was driving my vehicle when I noticed the speedometer began to reflect readings in excess of the actual speed I was driving, e.g., registering beyond 120 mph (the needle would pass that mark and continue moving) when the car's actual speed was probably less than 50 mph. Upon stopping the vehicle, the speedometer would register mph in excess of zero (e.g., 80 mph). The needle would not return to zero even with the engine off. 2. the failure of the speedometer caused me to not know the actual speed I was driving, which placed me in jeopardy of driving significantly faster than the posted speed for a given stretch of road. I had to take the vehicle to a local dealer for repair. 3. according to the dealer invoice, the dealers service department "removed, replaced and setup (the) ip cluster assembly. The replaced part was not made available to me. 4. General Motors is experiencing this same type of speedometer cluster failure on various other GM models beginning with model years 2003 and later. GM has special policy coverage for certain of its models with this problem, but not for all models. My vehicle is a 2004 Chevrolet Impala which had 57,355 miles on it when the problem occurred. I was advised by GM that, "...the special coverage...do ES not include your vehicle..." and that I would have to bear any expense I incurred for the service performed by the dealer.
Failure of the instrument cluster -- most importantly the speedometer became grossly inaccurate or completely inoperative during the course of normal driving. In some instances the speedometer read 0mph at highway speeds and other times it would read 120+mph while the vehicle was stopped. Chevrolet dealership found an internal gauge cluster problem and replaced the cluster.
Driving home, suddenly the speedometer stopped working and passed 60 mph and was increasing while I started accelerating from complete stop. It reached 110 miles till my next stop, was stuck at 110 again and going up again when I started accelerating till the arrow was pointing South and stopped moving.
I have a 2004 Chevy Impala. Recently the speedometer needle gets stuck and never gets back to 0. Chevy has failed to realize this as a recall and instructs all parties to pay $500 to fix this issue. I would be helpful if an Agency like this one steps in and has Chevrolet take ownership to this very serious and possible life threatening hazard.
2004 Chevy Impala instrument panel failure. Consumer states that the cruise control set to 70 and driver was only moving about 40 mph. Speedometer read 140 mph and consumer was not going that fast.
We purchased our 2004 Impala new in may of 2004. There are currently 56,000 miles on it. The speedometer acts crazily and we also have the noise and vibration the steering column. The dealership says the steering shaft will cost at least $100 and a new instrument cluster $300. That doesn't include the cost of labor and state sales tax! these defects need to be addressed. I am almost fearful to let my wife drive this car. After reading all these complaints, I can't believe the government is failing the american consumer trying to buy american products. No wonder the foreign car companies are eating detroit's lunch!
The contact owns a 2004 Chevrolet Impala. While driving at an unknown speed, the temperature for the engine failed. One month later, the speedometer failed. The vehicle has not been diagnosed by a dealer. The fuel system was unknown. The current mileage was 62,500 and failure mileage was 61,000.
The tachometer, speedometer and the temp gage are all out of the car started in the winter of the year that we bought the car and slowly one by one each gage went out.
A D V E R T I S E M E N T S
- Vancouver, WA, USA