This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Impala. The contact stated that whenever the brakes were applied they made a loud noise and the vehicle was shaking. He previously had the entire braking system replaced. The vehicle was taken to an authorized dealer where he was informed that the rotors were delaminating and the calipers were stuck. He was also informed that the braking system needed to be replaced and the failure occurred because the vehicle was not driven often enough. The failure mileage was approximately 38,000. The current mileage was approximately 42,000.
- Newport, ME, USA
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- Newport, ME, USA