This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Impala. The contact stated that the hood strut fractured from the vehicle. The hood came down on the contacts head and caused injury. The vehicle was taken to an authorized dealer where the contact was advised that the strut would need replacing. The contact stated that the strut had been replaced twice prior to the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000 and the current mileage was approximately 70,000.
- Campbellsburg, KY, USA
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- Campbellsburg, KY, USA