This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Chevrolet Impala (I bought it new) problem turning the steering wheel and braking, I hear and feel clunking coming from the front end of the vehicle in the steering column. I also felt a vibration in the steering wheel. I had the car into the dealer 3 times. Each time the problem wet away for a month or so but returned. Each time I drive the car I hope the steering does not fail and cause an accident. No more General Motors cars for me. I have bought GM since1969. I will not buy another GM car.
The contact owns a 2003 Chevrolet Impala. While driving between 1 and 25 mph, the contact heard a loud clunking noise coming from the front end of the vehicle. He also felt a vibration in the steering wheel. There is a technical service bulletin (01-02-32001H) regarding this same failure. The manufacturer stated that the contact would be responsible for the repair costs. The current mileage was 40,000 and failure mileage was 30,000.
On the afternoon of Monday, June 6, 2004, I was driving a 2003 Chevrolet Impala down haddonfield road in cherry hill, New Jersey when, suddenly and without warning, its speedometer dropped down to zero, its brakes became inoperable, and its steering wheel became rigid and virtually un-turnable. I was forced to coast to a stop. Fortunately, the incident did not cause a crash. This is the second time that such an incident has occurred with this car, with the previous incident occurring in or around July 2004. I am reporting this to my local Chevrolet dealership.
While driving, the consumer noticed there was too much play in the steering wheel. Also, the transmission was not working properly and the vehicle failed to accelerate. Dealer was notified of the problem. The dealer attempted to repair the transmission, but the vehicle was still unable to merge into freeway traffic. The vehicle pulled hard to the left and would become uncontrollable. The tires were replaced, but the problem remained.
A D V E R T I S E M E N T S
- Hamilton, NJ, USA