This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Several times since I got my car, it has stopped running while I was driving. I had the mass air flow sensor replaced, the fuel pump, the BCM also but it still continues to shut off completely while I'm on the road. My check engine light was not on the last time it did it and I've done several repairs to attempt to fix it. Ive spent nearly 1000 in these repairs and still nothing works. I'm afraid to drive my car but I have to work. I take care of my vehicles and I'm not sure if this is a GM issue or what, but I've read many complaints sounding similar to mine and I want something done. I was on a very busy road on these days and in complete motion (35 mph and above)
The contact owns a 2003 Chevrolet Impala. While driving various speeds, the vehicle stalled and the service engine light illuminated constantly. The contact also stated that the vehicle overheated and accelerated without warning. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximently 200,000.
Issues with system security system and intermittent starting issues as noted in the hundreds of previously reports. Is this just a waste of time, providing this information to NHTSA" or is someone going to step up to the plate and have GM fix this problem"
My passlock system has been malfunctioning for years now (2007-2015) and at random intervals, my car will not start and I have to wait 15 minutes before the engine will start. Sometimes the "security" light will turn on while I am operating the vehicle and after I have parked it, the security light will flash and I can't start the engine until after the 15 minute cycle has concluded. Not only has this issue been an inconvenience, but I have had occasions where it has put me in danger. I am not responsible for the passlock system failure, nor do I have the funds to repair or remove it. I believe that passlock was a faulty system from the beginning and the fact that it has not been recalled shocks me. I am very afraid that one day the passlock system malfunction will occur when the vehicle is in motion and that I will lose power steering, braking, and other vital operational functions. Noticeably, the passlock malfunction has become more frequent, so I needed to file this complaint. I have talked to service experts at my local Chevy dealership and they have told me on more than one occasion that this issue is widespread, including many GM vehicles, and that eventually my car just won't start anymore. The quoted prices to fix this issue (either repairing it or removing it entirely) have been ridiculously high and I don't understand why I should be forced into paying for a well-known GM/Chevrolet problem.
The contact owns a 2003 Chevrolet Impala. While driving at various speeds, the vehicle lost power. The vehicle was taken to a dealer where it was diagnosed that the ignition failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The contact felt that the recall remedy was performed incorrectly and failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was unavailable.
- Bergholz, OH, USA
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The contact owns a 2003 Chevrolet Impala. While attempting to start the vehicle, the key would not turn. The contact was not able to start the vehicle. The vehicle was towed to the dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 126,000.
The contact owns a 2003 Chevrolet Impala. The contact stated that a month after the vehicle being serviced under NHTSA campaign number: 14V400000 (electrical system), the vehicle stalled without warning at any speed. The vehicle was taken to the dealer where it was awaiting diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 155,000. The VIN was not available.
2003 Chevrolet Impala. Consumer writes in regards to vehicle starting problems and electrical system/ ignition recall notice. The consumer stated the starting problems began two years into owning the vehicle. Every mechanic charged him hundreds of dollars in parts and labor, only for the problem to return. In September 2014, the consumer received a recall notice. He took the vehicle to the dealer, where they put two rings on his key fob. They also informed him the ignition switch and sensor needed to be replaced, which cost him several hundred dollars. The consumer stated the starting problem has ceased. The consumer believed his problem qualified to be recalled, since several other vehicles were being recalled for ignition problems. Also, the left front door latch assembly was replaced.
The contact owns a 2003 Chevrolet Impala. In order for the vehicle to start, the contact had to unplug the battery and plug it back in. Once the vehicle started, the horn sounded and would not cut off until the contact disconnected the battery again. The vehicle was taken to a dealer, but was not repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
The contact owns a 2003 Chevrolet Impala. While driving at any speed, the steering wheel seized. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch failed. The vehicle was towed to the dealer where the ignition switch was replaced. The vehicle was repaired. The vehicle was not included in a manufacturer's recall related to the failure. The failure mileage was not available. Updated 12/03/15
My vehicle will lock me out from starting it, and will display security. I believe this same issue is affecting my traction control. This is a known issue and I know several people who have dealt with this same issue. It is absolutely nonsense that this issue has not been addressed.
The contact owns a 2003 Chevrolet Impala. While driving at 30 mph, the vehicle stalled without warning. The vehicle was able to restart after several attempts. On some occasions, the vehicle failed to start. The vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system) but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 100,600. Updated 11/06/15
Got the recall done on the car back in may on keys and my car still won't start have lights and every thing but I have to get out and lock and unlock my car then sometimes it starts. Plus my high brights lights on dash flash and message center says high beam out but only work have the time, my car out of no where shakeys in any condition and its rear end does it at 50-60+ miles an hour and won't stop til I brake past 40pmh and worn out four tires belts on back side of them in four weeks time and service traction system light won't go off even I can't find the issue help...
I have not had an accident. I have had this car little over a year and had nothing but problems with it. Started off security light flashing then not starting I could unhook battery and reset and it would start. Lights would flash interior lights stayed on then didn't work voltage meter would bury to 0 but battery was fine air consign will not work when this happens door locks do then don't work blows fuses trunk will poc open radio will lock headlights flash T I ll I put manual lights on then automatic would work later. Security light flashes a lot of the time all these things start acting up and it continues to get worse. Sometime car will jerk and I have to reset by taking cable off then it works fine. I have kids and I do not feel very safe B in this car. Some of hard working single parents can't afford to spend 700 here and there from trial and error when it seems a lot of models from this year have the issue.
The contact owns a 2003 Chevrolet Impala. The contact stated that the vehicle stalled while in motion and stationary without warning. The vehicle restarted after 20 minutes. The vehicle was taken a dealer and repaired under NHTSA campaign number: 14V400000 (electrical system); however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 109,000.
The contact owns a 2003 Chevrolet Impala. The contact stated that the vehicle jerked and stalled. The vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system), but the failure persisted. The failure mileage was unknown.
The contact owns a 2003 Chevrolet Impala. The contact stated that after the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system), the ignition key failed to turn to the on position and the vehicle failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000. Updated 4/27/15 the consumer stated the dealer removed the black ring holder and replaced it with another on returning the key. The key was quite free when inserted. The consumer stated it did not resolve the problem. Later, when the consumer turned the ignition off, the vehicle would not turn back on. The vehicle was towed to a repair shop, where he was informed it would cost a $1,000. Updated 05/07/15
A D V E R T I S E M E N T S
- Wauseon, OH, USA