This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer has two vehicles a 2002 Chevrolet Suburban and 2003 Chevrolet Impala both are experiencing problems with the brake equipment. The Impala had badly warped rotors on the right rear. Only one rotor was badly warped. Both rear rotors were so corroded that they ruined the brake pads. The vehicle only had 18K miles on it. The Suburban had 33K miles when the brakes produced a serious grinding noise in the rear. The rotors were so badly corroded that they did not give any warning. The wear sensors were not functional and the brake pads were destroyed down to the bare metal against the metal on one wheel. The consumer was aware that others have experienced the same problem with Suburban and GMC pick-ups. 2003 Chevrolet Impala VIN: [xxx] and 2002 Chevrolet Suburban VIN: [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Marcellus, NY, USA
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- Marcellus, NY, USA