This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife bought a 2002 Impala and we both love the car. But recently it has had a clunking in the steering column. I am a mechanic and know that it could be a faulty intermediate shaft. Why is there no recall for this problem" I have researched these archives and have seen many similar complaints. Even some failures. Why are dealers not willing to do any repairs for the clunking noise"
- Campbell, CA, USA
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- Campbell, CA, USA