This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Impala. Before purchasing the vehicle, the contact test drove the vehicle for two days and heard a noise. The vehicle was driven back to the dealer and the mechanic stated that there were no failures. She purchased the vehicle, but the noise persisted while driving 5 mph. The vehicle was driven to a local repair shop five months later and they stated that the steering and wheel bearing needed to be replaced. The dealer stated that they were not liable for the repairs. The manufacturer was not notified and the vehicle has not been repaired. The VIN was unavailable. The current mileage was 28,000 and failure mileage was 19,600.
A sever popping noise is coming from the front end. There is a lack of control in the steering. The problem has been ongoing since the consumer purchased the vehicle on April 21, 2005. The consumer found that there is a similar problem with other vehicles. The consumer has not taken the vehicle to the dealer to be repaired.
A popping can be heard and felt in the steering wheel when turning to the left or right, applying and releasing brakes, and when accelerating and decelerating the engine. Condition started at approximately 38,000 miles, vehicle now has 51,500 miles and condition has continued to worsen.
While driving, the headlights started to flicker.. the vehicle had been to the repair shop on three occasions. Also the dash lights flickered. There was a noise coming from the front suspension area, however the dealer was unable to duplicate the problem.
During normal operation there is a vibration at any speed, more severe when making a turn to either side. Dealership has examined vehicle, and has replaced 'engine cradle twice. Vibration is still present, and dealership is unable to effectively remedy the problem. Please provide any additional information / attachments.
- Newton, MS, USA
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Vehicle "pulls" to right during operation at any given speed, dealership has examined vehicle several times, and cannot find a cause for this problem. Consumer stated vehicle has been into dealership 3 times and was chargd for front and rear alignement, the last time vehicle was taken into dealer, consumer was ifnormed that is just the way the vehicle is made.
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- Coal Township, PA, USA