This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parking at very slow speed, very loud cracking noise from front of car while slightly turning steering wheel. Happening often. Have had front end inspected twice, no problem found with wheel bearings, or tie rods. Previous owner has had steering rack replaced, possibly due to same common problem- which may be poor lubrication of steering shaft as reported in www.impalahq.com/tsb01-02-32-001A.html
Want to add my complaint to the list of complaints about noisey, poorly lubricated steering coupling shaft, on my 2001 Chevrolet Impala. I have read the GM bullitten, but feel this is going to be a potential safey concern. Many owners will not pay to have this repair performed, and as the steering shaft wears from the lack of lube, it is very likely that the shafts will begin to bind, as all other rotating shafts with lack of lubrication, eventually do. This lubrication is not listed as a recommended maintenance. I, as well as many others, feel this concern should be corrected at no charge, either through a recall, or goodwill policy adjustment. Why would GM want to wait untill these shafts bind, or break, before doing something?
- Coldwater, MI, USA
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- Voorhees, NJ, USA