This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Impala. The contact stated that the key failed to move while in the ignition. There were no warning lights illuminated. The vehicle was taken to the local dealer jeff drennen Chevrolet Buick GMC Cadillac of zanesville (3625 maple ave, zanesville, oh 43701 (740) 630-0548) where it was diagnosed that the ignition switch and tumbler needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 116,000. Consumer could not start the car.
The contact owns a 2001 Chevrolet Impala. The contact stated that while inserting the key in the ignition, it independently ejected while the ignition switch seized. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The vehicle was previous repaired under NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 15,808.
After having the so called recall fixed the added weight from the new keys makes me have to lift the key up in the ignition and wiggle it to get the ignition to turn. I feel this new fix has just added to the ignition problems.
Security passlock system keeps car from starting at random times. Safety concern is that someone can get stranded on a sub-zero cold night or can be in a dangerous situation and not be able to start the Impala. Car will work fine for months at a time, then randomly will not start. After 15 minutes or so, the car will then start... sometimes. There are many complaints of this problem (see carcomplaints.com and look under electrical problems).
Ignition -we bought the car in June 2007 and we started having problems in July 2007 with the ignition.its left my family stranded about 20 + times sense then. I looked at the service bulletins and noticed that it was on there. What does that mean?
- Pensacola, FL, USA
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2001 Chevrolet Impala..passlock security lockout problem...one week ago, I changed the oil in my wife's Impala, and disconnected the battery connections, to clean and lube them. Car would not start again, and one week later, it still has not started. I am currently unemployed, in a very depressed area of upstate New York, and we are trying to hang on to our home, though that looks in doubt. Did not need this to happen right now, and I am absolutely furious that GM will not do anything about this widespread problem, and that they have you pay for it, when it happens to you. This passlock problem is found on all makes of GM cars. I have researched the internet, and there are thousands of people out there with this problem, yet nothing is being done. I cannot pay the $500 to $1000 to get this junk going, and if you read the forums online, you will see that if you do, the problem will come back anyway! sorry, but the term legal scam comes to mind. So, my wife and I are out of a car....too bad we still had faith in America...when is something going to be done about this? big brother wins again...this is an outrage, a shame, a downright crime...action to reimburse owners for their purchase price would be nice, because even if this car is fixed now, I no longer wish to have this lemon, which forced me to replace the brakes on all 4 wheels at 24K miles, due to bad design!!!
: the contact stated vehicle would not start on two occasions. When this occurred there were no dashboard lights illuminated, and it appeared as if the battery was dead. After waiting a day or two the vehicle started. The dealer stated that nothing can be done unless problem originated at dealership. Vehicle is not under warranty.
Consumer stated that while driving down the road lost power, all of the dashboard lights were gone. Electrical systems failed on the dashboard, but no where else. He was still able to roll the electrical windows up and down, and radio still came on. Also, airbag light came on, indicating there was a problem. Sometimes when this happened air conditioner did not work. This happened 3 times in the last 2 months. Consumer had taken vehicle to dealer/mechanic, and was told to disconnect the battery.this happened to reset the computer. But when this happened a second time, he took vehicle back to dealer/mechanic. They put vehicle on the computer, and could not find anything wrong with it, but yet they changed the ignition switch, which they said could be bad.
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- Zanesville, OH, USA