This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have contacted GM about my Impala. My ABS lights on my dash keep going off and my service traction system keeps showing up in my message box. When I am pulling out from anywhere that involves me turning my wheel is when all of the lights go off. You hear a noise that sounds like my brakes grinding. Once the lights go off, my brakes are hard to slow down my car. There have been a few incidents when my kids were in the car and I thought we weren't stopping. I have researched this and even GM told me it was a known issue. People have spent thousands of dollars trying to fix theirs and still haven't found an answer. I don't understand why Chevy won't fix it or make it a recall. This will be the last GM product I buy since they don't stand behind their products. If you look on the safecar.gov web page there are plenty of people who have filed about the same complaint. It is dangerous. I talked to the mechanic at my local Chevy dealer and he said he has had multiple Impala's in the shop with the same problem and after replacing many parts, they still couldn't find the answer. Does someone need to get killed for Chevy to wake up?
The ABS light comes on without warning. When this happens the brakes freeze up and grinds and it takes a long time to come to a complete stop. I first started having these problems in 2008 and I've replaced both hubs, rotors, harness, and sensor. This is a major problem that interferes with both stopping and accerating because it makes the car stall. I have to kids and this action terrifies them whenever it happens. I 've seen alot of the same complaints from comsumers and I think times time for GMC to do something about this before it causes a fatal accident. I've come very close to being in an accident do to this problem and I've tried everything to fix it and I'm getting the same results.someone needs to call a recall on the 2001 Impala ABS system and soon.
My daughter was in the fast lane on I71 heading from columbus, Ohio to cleveland, Ohio. She set the cruise control at 75 mph and went to brake because traffic was slowing down. When she hit the brake they did nothing! she immediately panicked and moved over 4 lanes of traffic to the berm nearly causing an accident. She quickly threw the car in neutral and it stopped. I called a Chevrolet dealer after she called me frightened to drive the car. They asked if the car mats possibly blocked the brake and my daughter said no, she reached down and pulled it out and the car would still not slow down. She even stated both feet were pushing down on the break pedal and nothing was slowing down the car. I just had a front hub replaced at auto plus (where I take my cars for service) in orient, Ohio. My daughter and her friend could have been killed because of the cruise control.
- Commercial Point, OH, USA
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I have rotated my front rotors and changed brake pads 2. I also have replaced them and 6 months later I have to turn the new ones. They have warped and my car vibrates very bad.
Service traction system, ABS light continue to come on. I have taken the vehicle to get serviced for this problem since I purchased it. It had one of the bearings replaced while under warranty, but I've had to replace the other bearing, and hub sensors at my expense. The ABS brake system activates for no reason and creates a vibration and inability to brake on time. The car also has a security light come on intermittently and the car sometimes doesn't start for no apparent reason. Usually if we wait about 30 min. It will turn back on, but I have had it towed to a dealership when nothing would turn it on. The check engine light is on and was first told it was the egr valve that needs to be replaced, but now am being told it needs a new catalytic converter. I've taken it to a certified dealership at least 5 times a year since 2006 and these problems are never corrected.
The contact owns a 2001 Chevrolet Impala. The vehicle has been in the repair shop approximately four times and they stated that the steering shaft and the frame in front of the wheels failed. The brakes are currently failing. The contact hears grinding metal when braking, driving over bumps, and when reversing. The dealer has yet to determine the cause of the brake failure. The noise has intensified. The failure mileage was 27,000 and current mileage was 57,000.
2001 chevorlet/Impala purchased new, current miles 51,000. Intermittant loss of directionals. * complete loss of directionals and emergency signals. Failed recent car inspection. Additional failures include: Complete brake loss at 38,000. Resulting in replacement of entire brake system. Firestone tire, West roxbury, MA stated on documents that "rotors were thinned down to size of sheet of paper &/or completely gone." Two tire blowouts at 35,000, also replaced by above repair shop, with 4 new tires. Battery leak with corrosion to extent of need of connection cables to be rebuilt for attachment. Battery replaced with new connections at 40,000 by sears auto body in dedham, MA. Passengar side wiper fixed and replaced after failure. Worked for 3 months and has failed again, has not at present been replaced/repaired. Care of car was updated and maintained according to all requirements/recommendations by manufacturer. No history of accidents. This including, oil changes, wiper blade changes, tire rotations with evey other oil change, which was done every 3 monts, etc. Brake inspection and pads changed on car 1 year before complete failure. Brake loss was thankfully uneventful only due to time of night and low traffic, only able to stop car with gliding to stop. Then towed to service station. On average my present yearly milage is probably less than 3000. I am the only driver/operator to this car and althogh mentioned #1 owner, my father originally purchased the car, (howard chevorlet, West roxbury, MA) but did not drive it. I currently am the title holder. Please feel free to contact me anytime if you have any recommendations that could help me. I feel that there is major failure that beyond my control and is dangerous to myself, others and most important to me, my 4 Y/O daughter. Thank you for your time. I hope to hear from you (someone) soon. Teresa corrigan
2001 Chevrolet Impala ABS / traction control problem engages brakes intermittently and spontaneously without warning. Excess heat builds up and causes brake fluid loss. Potential for brake failure exists. Perhaps the government could do something about this. Yeah, right. I predict that you guys will fail the consumer yet again.
I have a 2001 Impala we bought new. It has 62,379 miles. I took it in for a brake job last month for the first time. The company I use has a good reputation in town. They told me after the first turning of the rotor which they did that there was not enough metal left to turn again. That seems ridiculous. Also, the car at times wont start and have to let it sit for 10-15 minutes before it will start. I have read a lot of reviews on various sites and it seems this is a very common complaint. I can't afford to throw out hundreds of dollars jut hoping that it will be fixed. I have heard anything from the ignition switch going bad to the passlock anti theft systems errors and or the BCM module going back. Also someone suggested that I might just need to get a new key cut as the old was has gotten worn and the anti theft devise is thinking that someone is trying to steal the vehicle.
The consumer complained about an ABS brake problem. The first time the dealership grounded the rotors. Another time they replaced the rotors, and another time they replaced the brakes. They had to replace the drums, rotors, and pads. The consumer believed that the problem started sometime in July 2002. The consumer has records of all the maintenance that was done to the vehicle. There have been no accidents as of yet. Since the last repair the only problem was the noise when backing up.
2001 Impala front and rear brakes completely replaced.** answer required***. the consumer stated the pads were falling off in his hands. The rotors had some scratches on them, but they could not be machined down. The consumer also had a 2001 Chevrolet S-10 that had the same brake problem.
At 25963 miles and again at 40196 miles the brake rotors on the rear of the car had to be replaced. Front rotors had to be resurfaced, and brake pads replaced. Chevrolet claims this is normal wear, but had previously indicated that they were having a problem with rotors that were flaking and warping at 15,000 miles. Chevrolet refused to repair under warranty.
A D V E R T I S E M E N T S
- Knoxville, TN, USA