This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The antilocking brakes system of my 2001 Impala car corroded with only 5264 miles on the car. I had to pay $760.49 to have them replaced. I drove the car one day and everything was fine, then the next week when I drove the car, everytime that I stepped on the brake, there was this terrrible scraping, noise, even after the car had come to a complete stop. It was so loud that everyone on the street and in cars next to me was turining to look at my car to see where the noise was coming from. I feared steping on the brake and was not sure that I could get the car and myself home safely. On 8/30.05, liz crenshaw, the consumer reporter for channel 4, nbc news reported and it was also in the Washington post newspaper on 8/31/05 that GM had recalled pickup trucks and SUV, 1999-2002, because of corrosion of the brakes. It stated that the NHTSA had opened the investigation in April of more than 1.2 GM pickups and SUV's in 20 states because of questions over the antilock brakes. This is the same thing that happened to my car. I E-mailed Chevrolet and a dustomer relations manager called me and denied even knowing that there was such a study and recall. She (heather voltz) said there had been a recall with regard to sensors but not corrosion of the ABS. She wasnted me to send her all the information and I suggested she could go to your website and read it the same as I did. She is now waiting for me to send her the copy of the newspaper article from the Washington post, which she could also look up on their website. I am going to send the newspaper article. I do not like being discrimination against because I have a car and not an SUV or pickup. The corrosion happened to the car the same as to the SUV's and pickups. Why should owners of SUV's and pickups get the benefit of the recall when I have to pay for mine within the same years as those recalled? maybe you can help me deal with Chevrolet. Thank you.
- Potomac, MD, USA
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- Potomac, MD, USA