This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2001 Chevrolet Impala makes a very loud banging noise when rotating the steering wheel while stopped or at very low speed, such as when pulling out of a parking space.I had the vehicle inspected by the Chevrolet dealer where the car was purchased new, the inspection revealed faulty sub frame welding. The mechanic also said this was very common with the recent Impala's and after many sub frames were replaced due to missing verticle welds and faulty sub frame welds, the manufacturer{ General Motors} began using a less expensive super glue type locking material kit over the faulty welds, with at least the last 5 repairs at this shop completed as such. I have seen many reports of police vehicles {Impala's} involved in accidents after control loss, which may be related to the missing and faulty welds. The loud banging noise is metal to metal caused by flexing of the aluminum sub frame at the missing/ faulty welds.
While making a right turn vehicle lost steering, and consumer hit a light pole. Dealer replaced a broken tie rod and A- frame. Consumer suffered a bruised arm. Please add amount of damage to vehicle.
- Maywood, IL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Voorhees , NJ, USA