My 2001 Impala's rear passenger door lock quit working and when I told the dealership about it they commented that it is a common problem but not covered by any type of warranty. Suggested I go to a junk yard and get parts and find someone reasonable to fix it. They wanted $450.00 to replace it plus labor. I found the part I needed for $75.00 and a mechanic to put it in for $80.00 It would be nice if GM would stand behind its products or at least the dealership themselves.
I had also told the dealership that my young grand daughter sat on that side and if I were ever in an accident where I could get her out I would be devastated, he said "well I guess $450.00 don't sound so bad then", what kind of service is that?
A D V E R T I S E M E N T S
My 2001 Impala's rear passenger door lock quit working and when I told the dealership about it they commented that it is a common problem but not covered by any type of warranty. Suggested I go to a junk yard and get parts and find someone reasonable to fix it. They wanted $450.00 to replace it plus labor. I found the part I needed for $75.00 and a mechanic to put it in for $80.00 It would be nice if GM would stand behind its products or at least the dealership themselves.
I had also told the dealership that my young grand daughter sat on that side and if I were ever in an accident where I could get her out I would be devastated, he said "well I guess $450.00 don't sound so bad then", what kind of service is that?
- Debie N., Grand Blanc, MI, US