This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complaint received via E-mail. Recently a coin from the ashtray ended up in the lighter socket. The lighter and the power seats stopped working. My mechanic replaced the power seat circuit breaker. However, the fuse to the lighter had not shorted out. Instead, he said, it melted a wire underneath the carpet. The cost to repair it was about $200. The 2004 model has a separate section in the ashtray blocked from the socket so that it could not happen on the newer model. I assume the engineering change was made because my problem happened before, and that change was made to reduce those instances. I would have had no problem if the fuse had blown which it did not. I asked my mechanic to remove the fuse because he said that the melted wire might cause a fire. I paid for a new circuit breaker, and I feel that GM should pay for the lighter because of the engineering omission on the earlier model.
Vehicle comes equipped with a child motion sensor that's located in the trunk. This device prevents a child from being locked in the trunk. While driving the sensor indicator light illuminated on the dashboard. Then, vehicle stalled due to sensor malfunctioning. Dealership was unable to replace the bad sensor because the manufacturer no longer made that part.
- Moscow, TX, USA
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- El Cajon, CA, USA