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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,286 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Chevrolet Impala electrical problems

electrical problem

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2000 Chevrolet Impala Owner Comments

problem #7

Sep 092004

Impala 6-cyl

  • Automatic transmission
  • 95,000 miles

A D V E R T I S E M E N T S

My 2000 Impala has a problem with the passlock system which causes the vehicle to stop working or surge while driving and causes intermittent difficulties with starting. This is a widespread problem among GM owners and we have made nearly 13 visits to the dealer to address this safety issue. We have had the ignition replaced, but on most visits GM staff are unable to diagnose, and hence, unable to treat the problem. Another safety issue is related to starting. Since my wife drives the car, she is often left unsafe in areas during the 20+ times that she has not been able to start her car. While no injuries have yet been linked to this problem with our vehicle, is such a widespread problem with GM vehicles that it needs to be addressed. Thank you for your attention to this matter.

- Long Beach, CA, USA

problem #6

Dec 102000

Impala 6-cyl

  • Automatic transmission
  • 24,000 miles
Have repeatedly notified service department at dealership where purchased that my remote entry system does not work. I can only open the driver door or the trunk--rarely able to open both the driver door and passenger door even with repeated attempts. I feel the sensors are not working but the dealership brushes the situation under the rug and never addresses the problem. In todays world it becomes dangerous at times to not be able to enter vehicle promptly--not to mention it is a real "pain in the butt" during a rain storm.

- Ceres, NY, USA

problem #5

Oct 062004

Impala 6-cyl

  • Automatic transmission
  • 61,000 miles
The air bag light came on intermittently. The manufacturer stated they would cover the defect, however they have not responded. The problem was due to the factory wiring which caused the problem with the air bags.

- Ogdensburg, NY, USA

problem #4

Jan 092003

Impala

  • miles

A D V E R T I S E M E N T S

Nar 04/10/2003 since the consumer purchased the vehicle nothing but problems has occurred the check engine light flashes on with out any notice of problems, the vehicle would frequently cut off while driving because of a bare wire detachment. The alarm system installed by Chevrolet had to be removed because it was defective and sometimes it would shut down the vehicle. The consumer feels that the car has met all the standards to be determined a lemon. And requesting that her car be replaced at no cost. *

- Poway, CA, USA

problem #3

Apr 132004

Impala 6-cyl

  • Automatic transmission
  • miles
Periodic transmission slip from initial date of purchase - dealer could not duplicate when taken in for service, until out of warranty. Reflash E-prom/update done at 75K miles to correct problem. Now at 110K dealer says new transmission is needed as car is exhibiting same problems. Car headlights go out when using high beams. Car has lost all power twice when driving and completely shut off, thus causing a significant steering problem until the car could be stopped. Grounding wires added to see if correction could be made. Lights & car have not quit yet, but transmission continues to exhibit shifting problems with check engine light coming on. When car is shut off the engine light will go out and not come back on and the car will reset it self and run okay for awhile. The car also exhibits a loud whining noise when the slippage / jerking is about to occur. GM will not allow conversation with anyone but a customer service person. All file numbers given to me by GM personnel when car was under warranty are not loaded into their data base, thus nothing can be done, mileage is too high and these things are expected to happen.

- Montrose, PA, USA

problem #2

May 152004

Impala 6-cyl

  • Automatic transmission
  • 18,000 miles
Vehicle stalls, moving anywere from 30-70-mph. Has nearly caused 4 accidents. Twice we were nearly rearended; once this happended when we were passing a vehicle and we lost control; and once this occurred as I was driving around a corner towards a group of children. Has been to dealer for repair 6 times for same cause. Still not correctly diagnosed or repaired. Is unsafe to drive. Dealer has replaced "wires", plugs, fuel pump, and computer "parts" to no avail.

- Portland, ME, USA

problem #1

Mar 192001

Impala

  • miles
Seat belt sensor wire under front passenger seat caused a vehicle fire was determined by fire department. Please provide any additional information/attachments.

- Decatur, AL, USA

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