This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was taken for regular checkup when results showed that the brake pads were falling off and the rotors needed to be replaced. There was no sign of repair prior to this occasion, which could have been dangerous if the vehicle was traveling on the highway and the brakes did not operate.
Brake rotors accumulate rust if vehicle sits for more than 2 weeks. When this occurs and the brake pedal is depressed, it fails to stop the vehicle immediately. This results in extended stopping distance. The rust wears off when brake pedal is continuously applied. The cause of the rust is undetermined.
The A/C system stinks due to water retention in the heater which caused mold. The dealer could mask the odor but could not eliminate it. A loud bang occurred when the vehicle was started in cool or cold weather. The dealer indicated it was due to an electrical spike. The vehicle experienced sudden acceleration while merging into traffic. The brakes rotors have failed three times, every 20000 miles on average.
The consumer states that on two occasions the rotors were out of round, and another occasion the rotors pitted out of round, and the last occasion the rotors were pitted and warped. The rotor repair was covered and the consumer states that she was told that there shouldn't be anymore problems. The manufacturer chooses not to address the problem. The consumer aslo states that her sister has experienced the same problem.
- Binghamton, NY, USA
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Engine will cut off or stall without warning while traveling at any speed. Dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. Armrest cup holder broke. Blower motor whistling, belt making noise. When applying brakes car shimmies, front rotors are out of round. When using A/C vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. Dashlights illuminated. Vehicle experiences hard start condition, dealer replaced wiring harness. Consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly.
Front brake rotors warped at apprx causeing sreerwheel and front end shake when brakes are applyed pads were in perfect condition, dealer said was bad driving habits, rotars need to be turned or replaced.pads shold have shown more wear and previous cars had never had this happen so was not driving hadits, majority of miles were highway miles.
When applying brakes there is a noise. Rotors were turned at 5000 miles. Braking distance was okay. Currently, rotors need either to be turned or replaced.
There is a vibration in the steering column and in vehicle whenever brakes are applied at any speed. Consumer took vehicle to dealership, and was informed that rotors were warped. Please provide any additional information/attachments.
Both front brake rotors were warped, dealer stated that rotors would have been undersized if resurfaced. Both front rotors were replaced. Majority of miles were highway miles.
Air conditioning blower motor emitted a high-pitched noise at 8,029 miles. The dealer replaced the blower motor. The same problem occured at 33,130 miles. The blower was repaired by the dealer. The brakes began to vibrate at 17,000 miles at 55 mph. The dealer repaired or replaced the rotors on the front end. This same vibration reappeared at approximately 31,000 miles. The dealer would not repair the brake rotors a second time. Also at approximately 31,000 miles, the front end emitted a thudding sound at low speeds (20 mph). The dealer would not consider this problem, though the vehicle was still within warranty mileage and time. The final diagnosis on the thudding noise under the front end was completely "shot" struts.
After driving the car for approximately two weeks, a distinctive vibration began which seemed to be located in the front end of the vehicle. I took the car to the dealer who determined that the front end brake rotors were vibrating on the wheel studs. Further inspection revealed that the holes in the rotors had been machined too large for the wheel studs. The dealer reported that there was "no fix available". the problem continued and became worse. A second call to the dealer resulted in the dealer informing me that the problem appeared to be specific to Impala, and that other customers had reported the same problem. Still "no fix available". I contacted Chevrolet customer service, who also confirmed problem, but refused to offer a fix. The rotors are now significantly unstable and it is affecting braking action of the car in an unsafe manner. In total, I have yalked to Chevy customer service three times, and have either taken the vehicle to the dealer or contacted the dealer once a month for the entire seven months I've owned the car. In short, it appears that the 2000 Impala ls has a serious defect in the front brake rotors which Chevrolet simply refuses to fix.
A D V E R T I S E M E N T S
- Dakota, IL, USA