The contact owned a 2000 Chevrolet Impala. The contact stated that the vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The contact did not receive a recall notification and stated that the vehicle experienced the failure listed in the recall campaign. While driving 50 mph, the key position moved while it was in the ignition. The failure affected the engine, power steering, and the contact was unable to brake. As a result, the contact crashed head on into another vehicle. The driver's side and front passenger side air bags deployed. A police report was filed. The insurance company was notified and declared the vehicle destroyed. The driver sustained an extensive laceration when the driver's side air bag components projected from the steering wheel. The driver had continuous headaches and the injury required stitches. Chevrolet of morristown (5320 West andrew johnson hwy, morristown, tn 37814, 423-408-2966) was notified and did not assist. The manufacturer suggested that the contact call a lawyer. The manufacturer was not initially notified of the crash, but was later contacted to report the failure. The failure mileage was not available.

- Williamson, SC, USA

I bought brand new hankook tires 3 yrs ago, N already all 4 tires have dryrot I have only 9000 miles on them N suppose 2 be good 4 100,000 miles do I contact them or the store I got them from N they fit my 95 Chevy luminia ls N I bought a Chevy 2000 Impala ls N rims from luminia fit the Impala ls so we switched them N now after 3 yrs 2 on this car R dry rotted N ABS system is new N light won't go out is it a sensor or something else N train when motor gets 2 140, the train shifts hard is that a sensor also thy mrs. [xxx] N my car is in the web site carfax.com I own the vehicle the date below is when I noticed it so now I have 2 take 4 pica of all the tires? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Pawtucket, RI, USA

Entered my parked car on a sloping driveway and started the engine to pull away. I hit the brake pedal to put the car in gear and the brake pedal gave under the pressure of my foot and went to the floorboard. No brakes, car rolled into street and I was able to drive home with very little stopping ability. Thank goodness I only had to go a short distance to my house with no stopping required in the 6 mile trip. As it turns out the rear brake line had rusted away and blew out under normal use and dumped the fluid.

- Lexington, KY, USA

Applied brakes while approaching a stop sign, the brake pedal sunk all the way to floor holding no pressure which cause me to roll through a stop sign and into oncoming traffic. Shop brake lines where corroded inside out and all needed to be replaced.

- Danville, IL, USA

I was heading to work I slowed to turn right on to the on ramp of the interstate, as I began my turn I lost all power the vehicle shut off, lights went dead and the brakes went out. I made it to the curb and vehicle would not restart.vehicle had to be towed home. I have checked all that could have caused the issue and have narrowed it down to the ignition switch, battery has been replaced even though it checked fine. Starter is brand new. Mass air sensor checks ok and cam and crank sensors check ok. I was lucky if I had been on the interstate I would have had no chance to recover from this failure. Even though this vehicle is 14 years old this type of failure should not have happened. I have never carried more than the ignition key and key fob on the key ring as both my wife and I use the vehicle.

- North Charleston, SC, USA

Corroded through brake line! I was driving on the interstate at 65 mph and applied the brakes mildly. My foot felt normal brake resistance for an instant and then the brake pedal suddenly went to the floor. Fortunately, as my slowing was not critical at that moment, the failed braking did not result in a disaster. During my diagnosis of the problem, on applying the brakes much brake fluid leaked on the ground below the master cylinder, but not involving the master cylinder. Closer inspection I discovered that the brake line crossing the firewall to the right front wheel (about 12 inches below the master cylinder and a few inches toward the passenger side) was assembled such that it is embedded in felt (which apparently provides sound deadening from the engine compartment) up against the firewall for about 6 inches. This felt holds water and remains wet almost continuously in the North Carolina environment. There is extensive rust on the brake line in this area - and it is rusted through, with brake fluid squirting out when the brakes are applied. This is very stupid and dangerous design path for this brake line - it should be installed such that it does not contact the felt. It is obvious that it was assembled this way (the line is not flexible at this point) - firmly forced up against the felt on the firewall and held in this position by fasteners - not due to any movement of the line after assembly. This unnecessary failure due to stupid design may well have resulted in a serious or even fatal accident, very possibly involving a pedestrian and/or one or more automobiles. Access to replace this line will require the car to be on a lift, which I am unable to provide, such that I will have to pay good money to have it fixed. This will most assuredly be a problem (likely resulting is serious injury or death) on other 2000 era Impala's.

- Chapel Hill, NC, USA

When I applied the brakes to stop the car, the pedal went all the way to the floor. Since the car was going only 5-10 mph, I was able to stop without hitting anything. When I checked the brakes, I found that the right rear brake line had rusted through, approximately 4 inches to the rear of the fuel filter. I had both rear brake lines replaced, for the other was rusty.

- Manalapan, NJ, USA

I have had this car since it was new. In 2008 it died on my wife, luckily she was able to pull over to the side of the road. To make a long story short she has never drove it since. I have spent about a $1000 bucks trying to find out what is going on. It will start up after you get stopped and put it in park. I have took it to the Chevy dealer and left it with them and it never acts up so they are not any help. You never know when it is going to die on you so you must always drive in the right lane so you can pull over. You loose power steering and power brakes. I have called GM and ask them about it but they just say there is not a recall on my car.after watching tv about all the GM cars that are dyeing I think my car is doing the same thing. I think it is the key switch. I like the old car and would like to keep it but I'm about scared to drive it.I am 68 years old now and don't have so much get up and go as I once had.

- Alexander, AR, USA

I w also as driving into a shopping plaza and my steering wheel locked and my car steered across the entrance after a couple of minutes it started back up.I am so nervous because the steering wheel locked, also every now and then it just wont start up and then all of a sudden it will. The gas gauge doesn't work either so you cant judge the gas never received any recall notices I have a 2000 Chevy Impala.

- Ansonia, CT, USA