This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back in November 1995 I purchased a new 1996 Chevrolet Impala. I brought the vehicle to my home and did a complete vehicle inspection. What I found was the dealership lanan Chevrolet of woburn Massachusetts did a poor job prepping the vehicle for delivery. What I found was the lug nuts for the wheels, all were loose. I got my torque wrench and torqued the wheel nuts to the 100ft lbs. I also found the front end components were not greased. I called up the dealership and told them they did a lousy job.. today 2014 since GM has 30 million recalls I thought I would check my vehicles for any recalls. What I found was, the loose lug nuts are listed as an incomplete recall on this vehicle. Since Nov 1995 these lug nuts have been removed and re torqued about 50 times. I called the dealership to clear this recall from the GM data base and the service guy says you have to bring the vehicle in..this is stupid !
A D V E R T I S E M E N T S
- Tewksbury , MA, USA