This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7/2/2000 I was returning home from a trip and my car went dead while I was driving along at about 35 mph. I was about 5 miles from home when this happened so I got the car off the road and contacted modern Chevrolet in winston salem nc on Monday morning and had them pick the car up for repair. When they contacted me the same day they told me the fuel pump fuse had blown out and my car was ready to pick up. When I picked the car up they told me if the fuse blew out again that I may need to have the fuel pump replaced. This repair cost me $150. On August the 20th, 2000 I was on the way home from a trip with my cousin and we were about 150 miles from home traveling East on I-40 at about 65 mph when the car went dead again. I managed to get the car off the road and get assistance to get it home. I left it at modern Chevrolet again for repair. Thay called me the next day and said the fuel pump needed to be replaced so I told them to go ahead. As it went the fuel pump and the sending unit both needed replacing. I told them I wanted the parts when they finished. When it was all over this cost me $1050 in repair and towing. When I received the fuel pump and sending unit which I had to ask for as they didn't leave it with the vehicle I found the wiring to the pump had shorted out some how and the ware was bare for about an inch and had shorted against another wire. This was an in tank fuel pump and sending unit and I feel I was lucky the vehicle didn't catch on fire. I have the fuel pump and sending unit if it is needed.
GMC in recent years has replaced most of the fuel lines on its vehicles with a flexable nylon fuel line. This was done to save money and make installation easier. The metal end fitting are just attacted to the lines by shirnk rapping the nylon line to the fittings. As per GM's own service manual these nylon fuel lines are very vulnerable to damage from chaffing, sharp objects, heat. The service manual states that these fuel lines must not be exposed to temperatures above 190 degrees F. for more than an hour, or 235 degress at any time. The engine compartment environment of this vehicle can far exceed 235 degrees F. I have seen the lines soften from exposure to heat and the shrink rap at the metal end fittings relax. These lines are used before the fuel pressure regulator and are exposed to the full fuel pressure that the fuel pump can generate. This can blow the ends right off the nylon lines when they are exposed to heat above 200 degrees F. this can cause a major engine compartment fire since there are several ignition sources (electrical spark and auto ignition from heat)
A D V E R T I S E M E N T S
- Winston Salem, NC, USA