This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - the contact owns a 2011 Chevrolet HHR. The contact stated that the air bag warning light remained illuminated for longer than two days without warning. The skid control warning light remained illuminated for several months, including the brake light. The contact also mentioned that the vehicle was shaking and vibrating randomly in the front of the vehicle. The vehicle was not inspected and diagnosed. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
The contact owns a 2011 Chevrolet HHR. While driving approximately 50 mph, the contact heard an abnormal noise and the service traction and service ESC warning lights flashed randomly. The vehicle suddenly reduced speed and hesitated as if it would stall. The accelerator pedal did not respond each time the failure recurred and the vehicle jerked violently and reduced speed. The vehicle was taken to the dealer more than once and they were not able to replicate and diagnose the failure. The dealer test drove the vehicle and found no failures. Upon turning off and restarting the vehicle, the computer reset and the warning lights dimmed, but the failure recurred. The vehicle was not repaired. The manufacturer was notified and provided no remedy. The approximate failure mileage was 65,000.
- East Ridge, TN, USA
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- Jackson, TN, USA