This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet HHR. The contact was experiencing multiple failures with the vehicle. The vehicle was previously repaired per a recall for the ignition switch; however, the repair was insufficient. At times, even with the key in the off position, the vehicle would not shut off. The battery would have to be disconnected to turn off the vehicle. The contact stated that the key did not remain in the ignition and he felt unsafe driving the vehicle. In addition, the driver side door handle was not working properly and was replaced twice by the dealer. The contact stated that the ESC (electronic stability control) indicator illuminated shortly after purchasing the vehicle. Each time the ESC indicator illuminated, the vehicle drastically reduced in speed. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The NHTSA campaign number was unknown. The failure mileage was 20,000.
The contact owns a 2011 Chevrolet HHR. The contact stated that the driver and passenger side interior door handles fractured in half. The vehicle was taken to the dealer where it was confirmed that the door handles fractured and needed to be replaced. The vehicle was repaired, but the failure recurred twice more. The manufacturer was notified. The failure mileage was 139,000.
The contact owns a 2011 Chevrolet HHR. The contact stated that the front driver's side interior door handle fractured. The contact was able to exit the vehicle after accessing the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
The contact owns a 2011 Chevrolet HHR. Upon attempting to exit the vehicle, the door handle fractured on the front driver side. The vehicle was taken to an independent mechanic who replaced the door handle. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2011 Chevrolet HHR. The contact stated that the interior driver side door failed to open. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 31,000. The VIN was unavailable.
- Springfield , OR, USA
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While exiting the parking lot, pulling onto the street, my driver side door swung open and I nearly fell out of the car had it not been for my seat belt.the\at was 3 months ago. It happened again today while I was driving and pulling out of a store parking lot onto the main road, my door flew open on me again, it scared the living daylights out of me.
My husband and I purchased a vehicle from a Chevy dealership and within a couple of months the driver side door stopped opening from the inside. Therefore we have to open the door from the outside to get out or crawl to the passenger door to get out. This is a safety hazard for anyone who gets in a car accident, or anyone having a car issue. I have talked to many people I know who have the same car and they have the same problem. I would get it fixed but we don't have the money. My husband would fix it but then it would void my warranty. Also had my car brought for ignition recall got it fixed and told them about my air bag light coming on and off. This is also a major problem and needs to get fixed, I have 3 children and they wont tell me which one is faulty if any. As well no money to fix it. $100 deductible every time to just check is not very reasonable.
I grabbed the door handle to open my Chevy 2011 HHR driver's side door to exit my vehicle and the handle completely broke off!!! I have never had this kind of thing happen before and am not sure why a car manufacturer would be allowed to make one of the most integral parts of a vehicle out of cheap material. To add insult to injury, the dealership is hinting that I may have to bear the responsibility of paying something to fix this issue by bringing the car in to see if the issue is covered by an extended warranty or covered at all. This issue should be a recall no brainer, I should not have to cover the cost to fix this in any way. Also to my surprise, this appears to be a common complaint amongst Chevy 2006-2011 HHR owners where they have been told by the dealerships that it would cost them between 300 & 400 dollars to "replace the entire door panel" or they have been told by GM that a "diagnostic" has to be done that might cost them out of pocket money. Both scenarios are absolutely insane. I am not sure why this has not been made a recall issue, thereby forcing GM to fix this problem at no cost to the consumer"??" it is a manufacturing issue as well as safety issue. If something happens and I need to exit the vehicle quickly, I will not be able to do it. Also, I live in Chicago and as everyone knows it is coming upon the winter season and if last year was any indication, we could be in for another brutal winter where below zero temperatures have a freezing effect on power windows, which is my current method of exiting the vehicle. I purchased this car in Mar. Of 2014 and this is not something I would have known to even consider to think about because I thought this is the kind of thing that your Agency should be on top of. Please help!!!
A D V E R T I S E M E N T S
- Prescott, AZ, USA