This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet HHR. While the vehicle was stationary, the rear passenger door opened without warning. The contact stated that the door would not close when prompted. In addition, the driver's door experienced the same failure. An unknown Chevrolet dealer was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2011 Chevrolet HHR. While driving at 5 mph, the rear driver side door swung open independently without warning. The vehicle was taken to a dealer. The technician diagnosed that the rear door latches were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2011 Chevrolet HHR. When the contact depressed the brake pedal, the vehicle shook and vibrated violently. Excessive force needed to be applied to the brake pedal in order to stop the vehicle. When the vehicle drove over a bump in the road, the driver side door handle fractured. The dealer replaced the driver side door handle. The vehicle was not diagnosed or repaired for the other failures. The manufacturer was notified. The approximate failure mileage was 36,000.
I was driving home with my 2 children in my vehicle and hit and slight bump in the road and the service air bag notification came on. This startled me and I became very scared because I have never had a vehicle say service air bag" I am very concerned about this issue that if I am in an accident god forbid that the airbags will not deploy if needed I took my vehicle in to be serviced for ignition recall today after waiting almost 5 months for part and informed service technician about what had occurred and the response I received was" we can do a diagnostic on the issue for $89" " I do not feel that I should have to pay to have this defect to researched and fixed due to danger that this poses to the safety of myself and my children. I am requesting that authorization be given to have the issue with the service air bag light to be researched and repaired at no charge due to all the inconvenience these issues are causing me and the time that I have to be without a vehicle in order to have necessary repairs completed so that my family and I can have a safe vehicle. Also, the driver side door handle just broke upon opening door and I am requesting assistance with discount to have this part replaced. I am a single parent and I have limited income and cannot afford to keep making repairs on the vehicle due to faulty or defective parts. Please assist me as soon as possible. [xxx] [xxx] san diego, ca[xxx] [xxx] [xxx] [xxx] VIN: 3gnbabfw9bs[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) updated 3/18/2015
The contact owns a 2011 Chevrolet HHR. The contact stated that the driver's side interior door handle fractured and separated from the door panel. The contact had to open the driver's side window and reach out to open the door using the exterior door handle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 39,000 and the current mileage was 40,298. The consumer stated when he exited the vehicle, the inside driver's door handle snapped off and broke. Updated 01/07/13
A D V E R T I S E M E N T S
- Ocotillo, CA, USA