This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet HHR. While driving various speeds, the steering became very difficult to maneuver and the power steering warning indicator illuminated. The dealer could not duplicate the failure. The vehicle was taken back to the dealer where it was confirmed that the failure was related to a recall for the loss of electric power steering assist; however, the VIN was not included. The recall details were not provided. The vehicle was taken to an independent mechanic where the torque sensor and eps motor controller unit were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 94,000. Updated 10/13/16
The contact owns a 2010 Chevrolet HHR. While driving 30 mph, the power steering failed and the power steering warning indicator illuminated. The vehicle had to be manually restarted for the vehicle to be briefly operated. The failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 72,700.
The contact owns a 2010 Chevrolet HHR. While driving various speeds, the power steering warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was determined that the power steering module failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was notified of the failure. The failure mileage was 98,000.
The power steering light recently has started comings on resulting in the power steering going out while I am driving. Initially it went out when I was turning a corner, today it went out while driving straight down the highway. This is dangerous because I have a hard time trying to steer it off the road anytime it happens. I have already had the ignition switch recall taken care of and am now wondering if this is a related problem. I've really enjoyed my HHR but am very unhappy that this is going on and am now very nervous to try to drive it to a auto repair, the nearest being 75 miles away. This started happening 5 days ago on July 3, 2016.
Financed HHR 2010 from bloomington Lincoln August 2014. December 2014 traction light on. Snowing. Car sliding dangerously. Went to nearby tires plus. Arms replaced and 4 new tires. $1800, tires plus. 2015 total check at Chevy dealer gave car overall appoval. Did not mention arms. 2016 June. Arms are worn and loose, and hazardous to driver and within warranty to have total repair at tiresplus.. the arms disfunction caused front tires to blow out. June 2016 driving on hwy 694W. Left front tire blew. Towed to nearby tiresplus a different one. They found faulty arms caused tires worn beyond expectation. The 2 front tires. The back tires are nice. Tires are within tires plus warranty also. Tires plus will not comply and blames faulty parts manufacter responsible. Please check this as possible recall. I filed small claims litigation. June 23, 2016 and will target all of them. Manufacturer 1st. My final pymt is due 11/2018 on this car. I beleive car dealer should of been fair to me when I brought it back 3 days later. Dealer denied me because I did not get a warranty. Tiresplus seems valid of decision not to fix due to recall possibility. I agree. The manufacturer and Chevy need be investigated.
- St. Paul, MN, USA
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My power steering motor went out while driving down a busy street. I was lucky at the time to be able to pull safely over with much effort. I checked recall list and although 2010 was listed as recalled steering motors, my VIN # was not listed as one. I had to pay over $300 to replace. Why not my VIN for that year? defective!
The contact owns a 2010 Chevrolet HHR. While driving approximately 35 mph, a chime sounded inside the vehicle. There was a complete loss of power steering and the power steering warning indicator illuminated. The steering wheel became extremely difficult to maneuver. The failure recurred numerous times. After the engine was turned off and restarted, the vehicle operated properly. The vehicle was taken to the dealer where it was diagnosed that the power steering motor would need to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was notified of the failure. The failure mileage was 72,000.
The contact owns a 2010 Chevrolet HHR. While driving 10-25 mph, the power steering assist warning light illuminated and the power steering failed. The contact stated that the steering required excessive force to operate. The contact also stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering torque sensor assembly and eps motor controller unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000. Updated 08/17/16 consumer stated for some reason, the described failures were announced as recalls on other 2010 Chevrolet HHR vehicles, but not this make/ moder, according to the VIN. The power steeringg locked up in the middle of traffic and made driving conditions very dangerous. As well as if the airbag had opened at anytime, without being in an accident. The electrical system also malfunctions locking/unlocking doors and opening/ closing windows, and the vehicle skips at speeds 10-40 mph. Updated 6/11/18
Power steering assist fails..started randomly but now happens every time I drive..can drive approx. 1 mile each time when the power steering light comes on and the power assist fails....dealer informs me my VIN number is not part of the recall...this started happening shortly after breaking 80,000 miles on the vehicle...the mileage seems to be concurrent with most other complaints for this problem..I am leary of dealer repairing this as they told me to check my power steering fluid, but this vehicle does not use power steering fluid.
Takata recall 2010 Chevy HHR looses power steering assist while driving. This happened on 4/8/2016 and 4/13/2016. NHTSA issued recall bulletin 14115B July 2014 but local dealership says it does not affect my specific vehicle since it does not come up when VIN is searched.
My car was recalled and repaired for bad power steering motor and it has broke again and dealer wants me to pay for repairs I was just driving to work that morning and the steering became hard to turn and no warning lights the lastime it happened the car had 84,117 miles
Steering column locks up. Car is very, very, very hard to steer. Power steering goes out at any time and I am afraid to drive because of potential accident. I have already called,02/15/2016, and complained about power steering lock up.
The contact owns a 2010 Chevrolet HHR. While driving 15 mph, the steering wheel became difficult to maneuver. The power assist warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed nor repaired. The contact referenced NHTSA campaign number: 14V153000 (steering) and stated that the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Steering wheel is locking in place as it should when you park, turn the car off and remove the key, but then the steering remains locked when you insert the key and attempt to restart the car. The wheels are not in a turned position and the steering wheel is in it's appropriate position. It takes wiggling the steering wheel as much as you can until the key catches to get it to start. The key will completely turn to the "on" position, but if that steering wheel is locked there is no connection and the steering must be wiggled until the key engages. Also, the steering does not respond as well as it did before the 1st recall for the ignition switch. It feels as if the wheels are not responding appropriately when I am driving. It's harder to maintain control and stay in my lane. I do not know if this has anything to do with the recall on the steering that was previously performed but it is becoming progressively worse.
The contact owns a 2010 Chevrolet HHR. While driving approximately 70 mph, the power steering failed. When the brakes were applied, the pedal pulsated and the electric power steering warning indicator illuminated. The contact was able to operate the vehicle with the power steering after switching to a different key. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering), but the VIN was not included. The failure mileage was approximately 85,000.
The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at 55 mph, the electric power steering (eps) warning light illuminated and the steering wheel seized. The contact also stated that the failure recurred on every occasion where the vehicle was restarted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.....updated 01/13/16 updated 01/22/16.
The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at various speeds, the steering wheel seized without warning. The contact stated that the vehicle was turned off and restarted but the failure persisted. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was not made aware of the failure. The failure mileage was 150,000.
The contact owns a 2010 Chevrolet HHR. The contact stated that the ESC and air bag warning lights randomly flashed. As the failure progressed, the warning lights remained illuminated. The vehicle was taken to the dealer where it was pending repairs under NHTSA campaign numbers: 14V047000 (air bags, electrical system), 14V171000 (electrical system) and 14V153000 (steering). The manufacturer was notified of the failures. The failure mileage was not available.
The contact owns a 2010 Chevrolet HHR. The contact stated that while driving approximately 80 mph, the steering wheel became difficult to turn after the power steering warning indicator illuminated. The vehicle was restarted, however, the failure recurred. The failure recurred on several occasions while driving at various speeds. The vehicle was not included in NHTSA campaign number: 14V153000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
The contact owns a 2010 Chevrolet HHR. While driving at approximately 30 mph and making a right turn, the steering assist warning indicator illuminated and the steering wheel seized without warning. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
A D V E R T I S E M E N T S
- San Antonio, TX, USA