This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was backing up out of a parking stall the power steering suddenly stopped working, that is on recall along with the ignition switch we called May 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering..... Sunday july6 2014 at 11:30 am power steering suddenly went out call GM road side assistance got a tow to H&H Chevy omaha ne. Then first thing Monday morning went in and got a loaner car. The service guy stated that GM doesn't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a Chevy Cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. I think GM needs to just scrap all these cars and buy them back from the ppl and pay off there loans. I am looking into buying a different brand of car. One the corporation will communicate better then GM is now the company of we wont say a word til you get hurt. Dealerships telling owners to just drive your cars but becareful til they do get the part in.
No accident has occurred; I would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated April 2014 from GM regarding the ignition switch. The next recall letter was received on May 11, 2014 and I immediately called my local GM (cecil clarke Chevrolet) in leesburg, Florida to be put on the 'list' for the required parts/replacements. On June 17th, I called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. Now I have a safety recall for June reference the eps and that parts are not currently available. I have done what I need to do, I drive only when I have to now, and although I follow the safety rules reference removing all items from the ignition key, I do not feel safe while driving anymore. Please can you find out why it takes so long to get parts for a very safety related issue. I thank you in advance.
The contact owns a 2010 Chevrolet HHR. The contact received a notification of NHTSA campaign id number: 14V171000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chevrolet HHR. The contact received a recall notification for NHTSA campaign number 14V047000 (air bags, electrical system) and stated the that the part was unavailable. The dealer stated that the remedy would not be available for two months. The manufacturer was not notified of the delay. There were no failures.
The contact owns a 2010 Chevrolet HHR. The contact received notification of NHTSA campaign numbers: 14V047000 ( electrical system) and 14V153000 (steering). The contact indicated that there was a delay to receive the ignition switch part for longer than thirty days. The vehicle was being repaired after waiting for thirty days and the contact was later notified of a safety recall for the steering. The parts for the second recall were also unavailable. The contact was driving a rental vehicle while waiting for the local dealer to complete the ignition and steering recalls. The manufacturer was notified of the safety concern and parts delay to no avail. There were no failures.
- Saint Louis, MO, USA
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This is an update to file# 10597005 you already have the information about our 2010 Chevy HHR, electrical issues, and about things shutting down before the new ignition switch was installed. And I informed you that the air bag warning light came on after the new switch was in, making it very dangerous to drive. On the week of June 10th, 2014, I informed you that we were left with no car for a day and a half, because serra Chevrolet in southfield, Michigan was too backed up. Like they have been since the recall. Update, as of today, June 18th, 2014: 1. the airbag fuse was missing. The airbag light still comes on, periodically as well as the anti-theft light. 2. on June 14th, 2014, my husband edwin was stranded and had to be towed because of the new keys to the ignition switch, stopped working and the car would not start. Once home, after being towed, our son, suggested trying the other key. And it worked. Something is wrong with the brand new keys. We are here, wondering, when will the second key go out, stop working while driving etc.!!! 3. we need to take the car in. But we were told that because we just got a notice about the power steering, that it's best to wait until we bring that in for that. But..once again, the parts are not in!!!!! GM need to take this car back, or give us something else to drive until it can be fixed. We do not feel safe at all!!!!! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Greetings NHTSA, I am writing to document some things about our 2010 Chevrolet HHR. Yes, it was part of the recall, but I need for you to be inform of some things, that I pray can help someone else: 1. power issues: The power would act so crazy that we never knew when it was going to shut off. Exp. This past winter, the blower motor would blow cold air, while it was freezing outside! or it would not work at all, then, the blower heater would come on, just by turning the ignition on.. and it would blow hot air. And it would not turn off, unless the key was out of the ignition. The dash would get very hot, showing a potential for a fire. Apparently, each time a fuse had blown out. We would replace it and in three weeks it would go out again. Something electrical must of been going on. There was also, power steering concerns. 2. we took it in to serra Chevrolet in southfield, Michigan to have the ignition switch replace. We were given a rental, and it took over three weeks for the part to arrive. We were hoping that the ignition switch was causing the problem and that it would go away, once replaced. 3. on June 4th, 2014-the parts came in.. 4. on Thursday, June 5th, 2014, the new ignition switch was replaced. The next day, June 6th, 2014, the blower motor went crazy again, and the airbag warning light came on. ( with all of the issues with the car, the airbag light never came on until the new ignition switch was installed. 5. afraid of an airbag disaster today, June 9th, 2014, my husband took the car back to serra Chevrolet in southfield, Michigan. They are so backed up, with cars. They cannot even look at it until tomorrow. My husband was dropped off, no rental no loaner! and now we are without a car, thank you. And "be blessed" [xxx]-consumers-2010 Chevrolet HHR owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6),
The contact owns a 2010 Chevrolet HHR. The contact received notification of NHTSA campaign id number: 14V171000 (electrical system) and stated that there had been numerous attempts to schedule a recall repair four different authorized dealers, but to no avail due to a lack of part availability. The manufacturer was also contacted and could not provide an estimated date for when the contact could expect to receive the recall repairs. The contact believed that the recall repair had exceeded a reasonable amount of time. The contact had not experienced a failure.
Air bag light will come on and say service air bags. It comes and goes and can be reset manually. Had it serviced and it had a bad connector. The dealership re pined the connector for $155 labor I felt ripped off. Safety equipment falls under different category the radio not working.
My vehicle is on gms recall list because of an ignition problem. I was driving down a small hill on Friday May 2, 2014, when my car shut off. I had nothing on my ignition key ring when this happened and had just my key in the ignition when this happened. I called GM and let them know what had happened they offered to give me a rental car that they will pay for until my car is fixed. My concern is that these cars should not be on the road because they are a safety hazard to not only the person driving these cars but also to the people on the road with them, I know GM is doing all that it can to fix the problem and wonder why they are being allowed to be driven on the roads when they are unsafe. I do not feel comfortable driving my car because of the risk it poses not only to me but to others on the road and will be getting a rental. Oh and by the way when my car shut off, it was all I could do to steer it around the corner because off course my power steering was gone making it difficult to steer.
As I was driving down the off ramp of the freeway the front of my car started to shake and rattle. A couple minutes later after turning a corner, only going 30mi/hr, the cars power steering then turned off. Every time I turn my car on and take a trip the power steering goes off at least twice. Which is about 5-6 times a day.
You tell me that there are recalls on my 2010 Chevy HHR and when I call the Chevy dealer that I bought it from ( deery brother Chevrolet) in pleasanthill ia. And Chevrolet motors they tell me there are no recalls on my vehicle.
The SRS light was red and stood lit for one month and then it went away, I have 3 children under 17 years of age and this problem just worries me and has me worried about the safety of my family while in this car. We had the ignition replace by the dealer about a year ago, because my wife could not turn off the car. No other problems reported by my wife. We love our HHR. Great family car. We might need to go bigger since our growing family. Hope this problem of SRS gets fixed or does not become a future problem.
TL - the contact owns a 2010 Chevrolet HHR. The contact stated while at a traffic light, she accidentally brushed the key against her leg causing the vehicle to stall. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 93,000.
Power steering unit went out when driving without warning. Pulled HHR over to the curb to get the car off the road and damaged tire on curb. Car very hard to steer and could not control when pulling vehicle off road. This is a serious safety hazard especially for my wife who does not have the upper arm strength to control the vehicle. Same power steering unit in the Chevy Cruze and Pontiac G6 has been recalled. Do not understand why the HHR has not been included in the recall. Same problem reported on the internet by many other owners.
First the car wouldn't start, brakes smelt on fire, also noisy brakes, car never started until 4 turns, car pulls a few inches to right with no control of steering car would go dead at anytime even while driving. Electrical would happen random on sunroof, wipers, windows, and blinkers. Scary car, especially if I were going down a hill with no control. 2 years later dealership could never resolve problem. Paid $17,000 and needs $3,200 in work. Not sure if I fix these problems the car will work properly. Stressful car and dangerous.
After returning home the car could not be turned off, nor could the key be removed from the ignition after disconnecting the battery to stop the engine.
The contact owns a 2010 Chevrolet HHR. The contact stated that the ignition key became stuck in the ignition switch, causing the vehicle not to shut off. The contact removed the fuse and disconnected the battery to shut off the vehicle. The contact did not call the manufacturer. The failure mileage was unknown. The VIN was not available.
Key is stuck in the cylinder with the engine running. I can not turn off the engine, on a Sunday night. No options, but to leave the car at the dealership with the car running and unlocked. Cost was $499.50 to replace, plus loss of work the following Monday. Today's date is November 30, 2013, happened again with the car off, (about two years later). I found hundreds of reported incidents of this known defect on the internet and is not considered a reason for the manufacture to recall the defect, as it does not meet a safety issue as outlined by NHTSA.
A D V E R T I S E M E N T S
- Omaha, NE, USA