This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions within the 3yr/36,000mile warranty, the ESC and antilock temporarily went out with dashboard notification. No ESC problems since, so it was not taken to dealership. In the meantime, we have a power steering problem that only occurred once during the warranty period at 35,000 miles. Now, at 40,000, the problem has worsened so the power steering fails every trip. The car steers hard when this occurs, obviously. Restarting the car resolves the problem for a few minutes.
The contact owns a 2010 Chevrolet HHR. The contact stated that the anti-skid traction control system engaged without warning. The contact was barely able to maintain control of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 62,000.
I have had two issues with this car and it has made me feel unsafe when driving it. The first involves the brakes. When braking after driving at 45mph or more, the steering wheel begins shaking. I was told the brake pads needed to be changed. I did and the problem still continued. Last month, the power steering light came on the dashboard. For a couple of days, it went away but soon the steering wheel became too hard to turn. Took it to mechanic who changed the power steering module as indicated by the diagnostics test. Once the change was done, the service ESC light came on and the car has been crazy ever since. I have yet to resolve the issue as nobody knows what is wrong with my car. It has been almost a month already. I am unhappy with this car and would not recommend to anybody. After looking it up, I see that many have this same issue. It is very unsafe since this can happen at any moment while driving!
After backing out of a parking space, stopping, and proceeding forward I attempted to again apply the brake after about 150 feet of moving forward. The brake pedal was hard but the brakes were not being applied at all. It made no difference even when applying much additional pressure to the pedal. It felt like the ABS was preventing the brakes from working as I coasted to a stop. After a brief amount of time the brakes seemed to work normally. It has now happened two additional times after the car has been sitting for a number of hours.
On approximately March 26 2012 at night on a trip from phoenix AZ to reno nv my vehicle low beam headlamps went out, I drove from kingman AZ to indian springs nv with just my highbeams after stopping in indian springs and trying every knob and switch in the vehicle the front low beams came on. Then in the month of April the low beams went out all together and after being in the shop for 2 days it was diagnosed with a relay problem and repair was made and I had low beams again, but now the horn doesn't function and after being pulled over by the police I was advised that my taillights are out. Both problems possibly related to a fuse or relay problem but I haven't had it in the shop yet. Now when I purchased the veh in September of 2011 I noticed that the vehicle would shutter to a stop when applying the brakes, sometimes violently. Had a brake job done in March and was advised that the front rotors were warped. Had them repaired and everything was fine until approximately June 1st when the shuttering/vibrating started up again and the sometimes violently at that. I am really concerned when I apply the brakes that something may break lose when I apply the brakes. I've read on the internet many complaints from Chevrolet HHR (different year models) owners of the same complaints and that after having the brakes worked on that the vibrating/shuttering comes back within 3 months. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Lake Orion, MI, USA