This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet HHR. The contact stated that the underbody and rear wheel well were rusted and corroded adjacent to the exhaust pipe. The contact noticed that fuel was leaking. Eventually, the contact detected an abnormal odor of fuel. The vehicle was taken to an independent mechanic who informed the nickel installation shield on the fuel lines had several holes. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 129,000.
Back passenger side door will not latch closed. Stays unlatched while stationary or in motion. While not latching it does not seal against rain or fumes. Door can open while in motion or while stationary thus allowing passengers or contents to fall out of car.
The door handle is made of plastic and it fails. The plastic cracks and you can't open the door from the inside. Mine broke. What if someone got caught in a flash flood and you lose power to you window. You die. I think this is a safety issue and GM address the same problem with the ssr. They replace the ssr handles with metal. There are 40,000 members on the HHR forum and a lot more cars on road. Please address this issue. It's scary that one pull on you door handle and you can't get out unless you open the window or crawl out the other side.
Passenger inside door handle is made of plastic and cracked. Only way to get out of the car is to open window and use outside door handle. If the window fails you need to exit the driver side. The vehicle was parked.
In the last 6 months I have had both front door handles one on the drivers side and one on the passenger side break off. It looks based on my research this is a problem in all HHR vehicles. This is not save not having handles on the inside of the door. I live in Michigan and with winter approaching I need to have handles on the inside
- Mt. Pleasant, MI, USA
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I am experiencing intermittent problems with the gauges and power steering as well as warning lights coming on and loss of communications to the D.L.C. connector. It may happen at any time anywhere.
The interior door handles beak off - there have been tons of complaints online about this safety issue. You cannot exit the car from the door the handle has snapped off without either going to a different door or rolling down window and using the outside handle. 2 handles have broke now in the last year.
Both inside front door handles broke off before the car was 2 years old. I am disabled and with the other problems I am reporting that are related to this car, this is a serious safety issue that would trap me in the car if there were ever an accident. With the windows not being able to be rolled down from the driver's side control panel it is impossible to open the two front doors if you don't have small enough fingers to reach inside the door and unlatch the mechanism. Everyone I have spoken who has an HHR are also having the same problems.
The contact owns a 2010 Chevrolet HHR. The contact stated that the front driver's side interior door handle fractured. In addition, both rear door handles fractured. The driver and rear seat passengers could only exit the vehicle by releasing the window and accessing the exterior door handle. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000.
I was going 25 mph when I crashed causing over 5,000 dollars worth of auto and property damage in addition to the medical bills which I have not received in full yet. The car malfunctioned while I was driving and I was not able to control it. I received the recall information in the mail, but the car had not been repaired. Also, the airbags did not deploy when the crash happened. I suffered a concussion due to the accident. I was the only person injured.
The contact owns a 2010 Chevrolet HHR. The contact stated that when driving at various speeds with the windows opened, the vehicle vibrated causing his ears to ache. The vehicle was taken to the dealer and the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000 and the current mileage was 129,000.the VIN was not available.
I attempted to open my 2010 Chevy HHR's rear passenger door. The door would not open. All other doors are opening ok. The rear driver's side passenger door would not open under any circumstances. This an extremely dangerous situation. Not being to exit a vehicle under emergency circumstances can cause serious injury or death. It is my understanding that although GM is aware of this problem they have done nothing about it. The GM dealer I brought the vehicle to told me it was my problem, not GM's. I have faced multiple issues with this vehicle; key stuck in ignition, power steering fail while driving, multiple sets of brakes burnt out, inside driver's door handle breaking off and now this new issue with the door. The NHTSA really needs to urgently address the multiple problems with this vehicle and hold GM responsible for their poor engineering and quality control, before someone else loses their life.
Exterior "sun visor" started to vibrate at high speed (70 mph). The 2 adhesive posts that are attached to the windshield detached from the windshield. Vibrations caused the windshield to crack.
The contact owns a 2010 Chevrolet HHR. The contact stated that the driver's side interior door handle became fractured when engaged. In order for the contact to exit the vehicle, the front seat passenger released the exterior door handle to open the door. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 20,500.
The contact owns a 2010 Chevrolet HHR. The contact stated that as he exited the vehicle, the interior door handle became detached. The vehicle was taken to an authorized dealer where the entire door panel was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 47,500.
The contact owns a 2010 Chevrolet HHR. The contact stated that the driver's side interior door handle became fractured. The contact mentioned that in order to open the door, he had to open window and use the exterior handle. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 34,000. Updated 09/18/13 the consumer stated the door handle broke off in his hand. The door handle was replaced, by the dealer.
On 3/7/13 my service air bag light came on the next day my door handle broke off and I called GM and they stated they had been no recalls for these problems. After looking online I saw that people were having all kinds of problems with these issues and they are both big safety issues. I feel like GM is not wanting to take care of these issues. The air bag could deploy at any time and the if I was in a wreck or auto was on fire I'd have no way of getting out the vehicle with the door handle broke off. They just told me it was up to me or I'd have to wait until they was enough complaints. That doesn't seem right now I'm having to leave the car sitting cause of these safety issues since I'm on a limited income and GM should be responsible for these safety issues. Thank you very much
The contact owns a 2010 Chevrolet HHR. The contact stated that the driver's side plastic interior door handle failed and the contact could not exit the vehicle. The contact took the vehicle to the dealer where they stated that the entire door panel needed to be replaced. The vehicle was not repaired. The failure and current mileage was 20,766.
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- Ft Wayne, IN, USA