This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving home from work and the electrical power steering went out, I pulled off the expressway onto the side of the road, turned my car off and back on, then I continued journey home. I hadn't drove a mile before it went out again. I pulled off the expressway two or three more times. It continued to go out, so I decided to drive home since the car dealer was already closed for the day. I phoned them from work the next day only to be told that the part had not been recalled and if I wanted to get it fixed it would be $500 plus taxes or more if they discovered that it was the steering column. $500 which I did not have, my husband purchased the part and installed it over the memorial holiday weekend. We would really like to get our money back. My car is only two years old and the electrical power steering should not be going out. I searched the internet and discovered that the same part is used in the Chevy cobalt and it has had the same problem, they should have issued a recall on it for the Chevy HHR lt as well, since the same part is being used in it. This is dangerous what if I had been involved in an accident as some of the other people who reported having the same problem on the internet and someone had been killed or injured. I sincerely hope that something can be done to assist me and the other people with the same problem. Thank you in advance for your help in this matter.
The contact owns a 2009 Chevrolet HHR. The contact stated that the key remained stuck in the ignition and the contact was unable to shut off the vehicle. The vehicle was left with the engine running overnight. The next morning, the vehicle was taken to the dealer and the contact was advised that the ignition switch and the solenoid in the steering column had failed. The failed components were no longer listed under warranty and the vehicle was not repaired. The VIN was unavailable. The failure and current mileage was 40,536.
A D V E R T I S E M E N T S
- Ford Heights, IL, USA