On May 26th of 2011, I bought a 2009 Chevy HHR. Actual miles was 43K. It now has 45K. I have not even made my first payment on the car when I experienced a problem. On July 7 after I arrived at work, I put the car in park and the key would not turn to shut the engine off. I had to disconnect the battery to shut the engine off so I could finish my work day. Got the car home and had to disconnect the battery again. When I contacted a Chevy dealership and spoke with the service personnel about my car not shutting off, he said, 'let me guess, the key is stuck in the ignition'" I said yes and he quoted the price would be 3 or 4 hundred dollars to fix it. On July 8th, we had to have the car towed to a Chevy dealership. Even the tow truck driver knew about the problem and said, 'that is one of the reasons we have to tow in the Hhrs'. on July 7th pm, I got on the internet and discovered that I was not the only one to experience this problem with the key stuck in the ignition. There have been many complaints about this. To my understanding, Chevy knows about this problem but has failed to put out a recall. I do not have a lot of money. I am on a tight budget as many people are. I had to borrow the money to get the car fixed. It is a shame the quality of making a car has gone down hill. I think that Chevy should fix this problem so that it does not reoccur again. I also think that people should be reimbursed for the money that they have had to spend on getting this problem fixed. So, my question for you is, how many complaints must it take for you to address this problem and issue out a recall" Chevy should 'man up' and take responsibility for this problem.

- Tulsa, OK, USA

Saturday afternoon, 19 June 2010. Parked vehicle, could not turn ignition switch off. Ran through all the gears and back to park, still the same, could not turn vehicle off. Had to leave vehicle running while I phoned to find a Chevrolet dealer that provided sat. Service - luckily one in the jacx fl area. Told them of problem and was advised to bring vehicle right away so they could repair, which they did. Would assume that this is a know problem with the vehicle as they had the part in stock to replace right away. My experience has been that if it is a new/unknown problem they will not have part in stock and have to order before making repairs. This is a very serious situation! had a dealer not been available on a sat. Afternoon, I have no idea what I would have done. Probably disconnected the battery in hopes of shutting down the engine, without hopefully damaging the computer module. Any way you look at it this, it is not a good situation.

- Mount Dora, FL, USA