This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet HHR. The contact stated while driving 50 mph the power steering malfunctioned while making a turn causing the vehicle to crash into a wall. When the crash occurred the vehicle was destroyed and the contact was wearing his seat belt but the air bags did not deploy. The contact suffered injuries to the neck, back, and chest. The contact was not taken to the hospital. The contact called the manufacturer regarding the steering and reported the failure. The manufacturer sent a investigator to inspect the vehicle. The report from the investigator did not include any information regarding the power steering. The contact noticed numerous complaints regarding the steering system for his year, make, and model vehicle. The failure mileage was 21,658. Updated 08/11/11 updated 08/12/11.
The contact owns a 2007 Chevrolet HHR. The contact stated the steering wheel would violently shake when the brakes were applied while driving at various speeds. The contact also stated the entire vehicle violently wobbles during the failure. The vehicle was taken to an authorized dealer, but the failure was not diagnosed or repaired. The contact also stated the passenger side air bag light intermittently illuminated on the instrument panel. The vehicle was not taken to have this failure diagnosed or repaired. An authorized dealer was made aware of the failure and the contact was advised not to worry about the light. The failure mileage was 1,000 and the current mileage was 50,000.
The service air bag warning comes on in my 2007 Chevrolet HHR. I found that this problem exists on other late model GM vehicles and there is a service bulletin addressing this problem as well as NHTSA #10020881. My concern is that this is a recognized safety problem that puts the consumer at the mercy of the dealer who may or may not properly diagnose and service vehicles with this safety issue. There is the potential to replace the air bag (at great cost to the consumer) for unsuspecting consumers. Additionally, if this problem is so prevalent why is there not a recall or at least some protection for the consumers when we try to get this safety problem repaired? my understanding is that this warning is related to the passenger seat so there is the serious matter of child protection. Thank you for any information or course of action you have for the consumer's safety regarding this matter.
The contact owns a 2007 Chevrolet HHR. The contact stated that the vehicle has been repaired according to a recall for the air bags; however, the air bag indicator continues to illuminate. He believes that the repair work was insufficient and the vehicle is still unsafe to drive. The mechanic explained that the indicator illuminating was not an issue; therefore, it would not be repaired. The failure mileage was 44,200. Updated 03-06-09 updated 03/09/09.
2007 Chevy HHR with two serious safety issues. The consumer received a recall which stated that the attachment near the sun visor and roof is defective. The second problem was water gets under the door panel and freezes with every snow, rain, hail, or mix storm received. The consumer was unable to exit the vehicle. The consumer was informed the parts were not available to fix the recall.
A D V E R T I S E M E N T S
- Medley, FL, USA