This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet HHR. The contact was included in NHTSA campaign id number: 14E021000 (aftermarket replacement ignition switches). The contact received the recall repair and the failure recurred. The authorized dealer provided a new key and the contact attempted to park the vehicle and was not able to remove the key from the ignition. The authorized dealer diagnosed that the automatic transmission control shifter was binding and needed to be replaced. The contact indicated that there was no problem with the ignition before the recall and the contact was informed that this repair was required after the recall repair was performed. The manufacturer was notified of the failure and the approximate failure mileage was 48,000. Updated 09/05/14 updated 09/11/2014
The contact owns a 2007 Chevrolet HHR. The contact stated that the ignition failed and the key would not release from the ignition. The contact placed the gear in drive and drove to the dealer. The diagnostic report was not available. The vehicle was not repaired. The failure and current mileages were 46,900. Updated 07/06/12 the consumer stated the shifter button would not engage shift and the shift lever would move through all the gears. The dealer replaced the ignition assembly. Updated 07/16/12
The contact owns a 2007 Chevrolet HHR. The contact stated that the steering wheel would become difficult to turn and the key would become lodged in the ignition. The dealer repaired the failure by replacing the ignition switch and the power steering pump. The manufacturer was not contacted. The vehicle was repaired. The failure and the current mileage was 138,000.
I have a 2007 Chevy HHR and bought it used at a Chevrolet dealer in winslow, Arizona in 2009. And I've been reading about problems with this car. I've only had the car for almost 2 yrs. My key gets stuck in the ignition and won't come out after I park the car. I noticed the problem last summer and took it to the dealership. They just told me how to get the key out. There was a cover under the steering column and the auto guy showed me the little pin. He told me to push the pin toward the driver window and this will release the key to the "off" position and the key will then release. It has been occurring more frequently and now it occurs everytime I turn the car off and try to turn the key to the "off" position. I've read it has to do something with the gear shift. My gear shift also gets locked in the park position. GMC has recalled the 2009 Chevy HHR's with this same problem. I think all HHR's should be recalled and fixed for no charge.. this is a very dangerous problem. The traffic safety administration needs to look into this safety problem. Thank you for your time in reading this email...
When putting the car in park, the key would not remove from the ignition. Also, the car could be shifted through the gears without pressing the button on the shifter. There is a safety issue in that the gear shift can be bumped into and out of various gears. After opening the center console, I discovered that the plastic plunger that goes down through the shifter had broken, and in the process allowed the metal pin that closes the contact with the ignition to come loose. This has occurred approximately 6 - 10 times in the past 2 weeks, with increasing frequency. I called the local dealership, terry labonte Chevy in greensboro, nc only to be told that I had probably spilled some liquid.
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- Troy, OH, USA