This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet HHR. The contact stated that the front rotors were resurfaced twice at the time the vehicle was purchased. The rotor failure makes the vehicle very difficult to stop while driving, and also causes the steering wheel to shake. The failure was recently noticed while driving 25 mph. The contact believes this is a safety issue because a crash could occur. The current mileage was 20,000 and failure mileage was 14,900.
My HHR has been in the shop 4 times since I purchased it in may of last year because of shaking when I brake. The rotors were filed down and this last time in January 08 they said they replaced a part that should keep the problem from occurring again. Now, about 7K miles since the last time, the problem is back. The dealership tried to tell me it was the way I drive, but I have been driving more than 24 years and have had dozens of cars and have never had this happen. It is quite obviously a problem with the car (especially after reading numerous complaints on various web sites). I am going to attempt to have them replace my car with another model, but suspect I will take a huge hit.
At 9,700 miles, my car would shake bad when brakes were applied, dealer turned the rotors, helped for awhile. At 24,000 miles the same thing started, rotors were turned for a second time. I believe they should be replaced, the problem will more than likely happen again. Thank you.
- Arnold , MD, USA
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- Lake Waukomis, MO, USA