This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Express. While driving 43 mph, the vehicle was involved in a crash. The air bags did not deploy. In addition, the shoulder of the seat belt did not lock, which caused the contact's body to be jerked around in the seat. The rear passenger seat belt fractured. A police report was filed. The contact sustained injuries to the head, thumb, lower torso, and knees. The contact also suffered whiplash. Medical attention was required. The vehicle was towed to a repair shop. The manufacturer was made aware of the failures. The failure mileage was approximately 48,000.
- Colorado Springs, CO, USA
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- Woodstown, NJ, USA