This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Express. While driving and slowing down, the vehicle aggressively downshifted, the brake pedal independently depressed, and the vehicle lunged forward. The contact was concerned about the hard upshifts and downshifts of the transmission. When the engine was turned off and restarted after approximately 15 minutes, the vehicle operated as intended. The vehicle was taken to vera motors (300 S university dr., pembroke pines, fl 33025, (954) 362-9458) where it was diagnosed that the fuel control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
The contact owns a 2011 Chevrolet Express. While driving various speeds, the stabilitrack and traction control service warning indicators illuminated along with a beeping sound. In addition, the power reduce warning indicator illuminated and the engine power reduced. The vehicle idled very erratically. The contact had to restart the vehicle in order for it to operate normally. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 109,000.
About 10 days after purchasing our 2011 Express van my wife and I were driving down I 81 between shippensburg and newville, pa and the van started pulling to an abrupt halt for no reason. I checked the parking brake and thought maybe I was resting my foot on the brake. Nothing the van would not move. I placed the transmission in park and it was ok again. This happened 5 more times. I took it back to H and H Chevy and of course they couldn't find anything. On one occasion going down pa 996 just past letterkenny depot, about 54-55 mph, it did it again this time really hard and my wife had to hang on to keep from hitting her head. The speedometer started saying check all-wheel drive immediately, check limited slip immediately. I took it back and H and H of shippensburg said nothing showed up on the computer. A year later I found out about a recall on the van.. I took this to H and H and they refused to acknowledge it because it did not have a GM recall number. I went 3 more time this year in January. They never even looked into it. It hasn't done it anymore. I figure the part is probably worn out by now. $38,000 cash I paid for a van and nobody wanted to look at the rear spline pin.
- Shippensburg, PA, USA
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- Miramar, FL, USA