This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2009 Chevrolet Express. While driving approximately 62 mph, the contact's vehicle crashed into the driver side door of another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a few cuts on the knee that did not require medical attention. The passenger from the other vehicle sustained a broken collar bone and a head injury, which required medical attention. The vehicle was destroyed. The manufacturer was not aware of the failure. The approximate failure mileage was 229,000.
The contact owns a 2009 Chevrolet Express. While driving approximately 35 mph, the air bags deployed without warning. The dealer could not diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 51,000.
The contact owns a 2009 Chevrolet Express 1500. The contact stated that immediately after turning the vehicle on, the air bag light illuminated. The contact stated while researching online he was made aware of NHTSA campaign number: 14V117000 (air bags). However, the manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in the recall. The dealer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 82,300.
I'm from an independent repair shop. I have recently had problems with this 2009 express van. It has for no reason that I can tell. Deployed the side air bags while backing the vehicle up a driveway @ less than 5 mph. To give you a little history about the vehicle. The customer purchased the vehicle from a used car dealer approximately 6 month ago. The first problem with the vehicle was with the stabi-trac & reduced power light came on. We hooked up are tech-2 scan tool an retrieved the codes an diagnosed the problem with the steering wheel position sensor and the throttle position sensor. We repair those issues and sent it on. A little over a month latter the customer was driving the vehicle down a paved road @ 50- 55 mph on a near straight away. And it deployed the side air bags & seat belt pretensioners. The customer got it repaired at a body shop which replaced side air bags, seat belt pretensioners, side impact sensors & air bag module. Now roughly a week later it deployed the side airbags again while backing up a driveway in reverse to pickup his wife. I have the vehicle now and retrieved the codes ( B0052/ B0023 / B0022 / B0016 / B015 / B0090-71 ) does GM have problems with this type of vehicle? and I'm wondering can a rollover sensor malfunction an cause this to happen. Going by the code B0090 I have removed the carpet on the vehicle and found moisture under the carpet next to the rollover sensor. I removed it and found no corrosion at the wiring or connector. And the modules is a sealed module. Can anybody pull the crash data out of the airbag module so I can tell what parts are all need to be replaced. Any incite would be appreciated. Thanks in advance.
A D V E R T I S E M E N T S
- Ruby, SC, USA