This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took the van in to a dealer to find out why the service air bag light is on. After paying $60 for a diagnostics check, (which I still don't like) they told me the rollover sensor needs to be replaced at a criminal $700 which I will not pay. Sounds like a GM issue to me so I called the hot line and a week later they said they would pay $200 out of the $700 because I was a good GM buyer. Wrong answer. So I filled out the BBB complaint forms, wrote an article on carcomplaints.com, filling out this form, dropping of the paper work to my attorneys office tomorrow, then headed to the Ford dealership. Updated 10/01/15 updated 12/13/2017
- Lawrence, KS, USA
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- Chalmette, LA, USA