This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Express 3500. The contact stated that the passenger and driver side door hinges were fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Faulty hinge pins on side doors of 2004 Chevy 3500 express van cause severe binding of hinges. This could cause exit difficulty for child or elderly trying to exit in case of accident or emergency. It is a problem with multiple years and pins have been redesigned. Chevy will only repair at customers expense. This is not from damage or neglect. I have tried to lubricate with no success.
- Syracuse, NY, USA
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- Greenwich, CT, USA