This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Express 3500. The contact stated that the seat belt buckles prematurely deteriorated to the point that the buckles failed to lock the seat belts to secure a passenger. The manufacturer indicated that a seat belt recall repair was performed in 2016, but the contact explained that the remedy may not have provided a solution. The dealer (marshfield Chevrolet, 14963 mo-38, marshfield, mo 65706, (866) 218-7896) was contacted. The contact was uncertain as to when the vehicle would be repaired due to the manufacturer stating that the recall had already been provided. The manufacturer issued four tsbs and three recalls for the seat belts. The approximate failure mileage was 80,000.
The contact owns a 2003 Chevrolet Express. The contact stated that the cable that held the seat belts together, located in the rear middle row, snapped without warning. As a result, the contact was concerned that, in the event of a crash, the seat belts would not secure properly and cause an injury. The contact also stated that the rear driver and passenger side door hinges fractured. The contact stated that the doors were glued shut. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 228,000. Updated 10/17 updated 10/4/18
The contact owns a 2003 Chevrolet Express. The contact stated that the seat belt buckle assembly broke. The vehicle was taken to the dealer who stated that the seat belt was working up to specifications. The dealer stated that there was a recall NHTSA campaign id number: 03V050000 component: Seat belts:front:buckle assembly. But the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The failure mileage was 65,000. The VIN was not available.
The contact owns a 2003 Chevrolet Express 3500. The contact stated that the front driver and rear seat belts would not latch and one of the rear seat belts was completely inoperable. The dealer and manufacturer were contacted and advised that the vehicle was previously repaired under NHTSA campaign id number: 05V558000 (seat belts). The recurring failure was not repaired. The failure mileage was 65,030 and the current mileage was 65,040. Updated 01/20/12 updated 01/20/12
Drivers seat belt became stuck and I had to limbo to get out of my express conversion van. I had to bag on it to make it release. It doesn't latch anymore and I need to replace the bottom section.
- Arlington Heights, IL, USA
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This is regarding recall number 05113 (safety belts) for which we received a recall notice for our Chevy Express van which is the foundation of our forest river 22' motorhome. I assume this affects the seat belts in the cab only. Our problem is that we have been unable to find a dealer who will repair this manufacturer defect even though the letter we received states we can take it to any GM dealer. We are two weeks away from leaving on an extensive road trip with this vehicle and would like to know that it is safe and we believe it is up to the manufacturer to correct their safety defect asap.
A D V E R T I S E M E N T S
- Hartville, MO, USA