This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Express. While driving approximately 30 mph the contact applied pressure to the brake pedal but the vehicle hesitated to stop. The contact applied excessive pressure to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to an auto shop where the vehicle was inspected. The technicians were able to duplicate the failure. The technician stated the brake pads and rotors were in good condition but informed the contact of a recall under NHTSA campaign id number: 04V045000 (service brakes, hydraulic). The dealer was notified and informed the contact the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 80,000.
The contact owns a 2003 Chevrolet Express 3500. The contact stated that the vehicle made a grinding noise. He inspected the vehicle and discovered that the front and rear brake pads and rotors were corroded. A report was filed with the manufacturer and they stated that they could cover 50% of the repair cost for the rotors; however, the contact would be responsible for the brake pads and any additional costs. The vehicle is out of warranty. The manufacturer also stated that if the vehicle is not driven regularly, the components could corrode. The vehicle has not been repaired. The current and failure mileages were 38,000.
- the contact stated that the brakes on the 2003 Chevrolet express were defective due to a program error in the ABS computer system per General Motors. There was not failure to date, but the contact was concerned. General Motors has three (3) service bulletins to date concerning these brakes. 03-05-25-003, 02-05-25-005, 05-05-25-002. Updated 2/22/2007 - the brakes failed. GM reprogrammed the computer through the dealer.* updated 02/22/07.
When the brakes were applied, they failed to hold, which resulted in an accident. On 3-28-03, the consumer took the vehicle to the dealer but they wouldn't check the brakes. Nine days later, the consumer passed as a result of a heart attack and his wife felt it was the result of the accident, because he was scared to drive the vehicle with the faulty brakes. (connie huart on behalf of deceased husband, micheal huart).
A D V E R T I S E M E N T S
- New Canaan, CT, USA