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4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Express brakes problems

brakes problem

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2002 Chevrolet Express Owner Comments

problem #2

Aug 102004

Express 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Brakes on my 2002 Chevy Express van are not large enough to stop vehicle without warping rotors. This in turn causes longer stopping distances and a vibration that causes steering wheel to pulsate.

- Prh, PA, USA

problem #1

Apr 162006

Express 8-cyl

  • Automatic transmission
  • 56,500 miles
The rear end went out and the rotors are warped. I had the rear end replaced and the service tech said he had never seen anything like this in his history of working on vehicles. I had just purchased the van Jan. 28th and it had a 60 day warranty. I had taken it back to the dealership on Feb 17th and report the noises it was making and they in turn said nothing was wrong. The service tech that replaced the rear end said it could not have been missed because the differential was bent completely up on the axles. He said it was due to either whoever owned it previous had towed something to heavy or the there was a manufacturer defect in the differential. Regardless he dealership (lawrence marshall) in denison tx will not stand behind it and I am out of pocket for this big expense. They over charged me for the vehicle and now this. I have a big concern because the noise it was making had stopped after the rear end was replaced, but when I was driving it today it clunked two different times, same noise as before, so now I am worried. I don't know who to trust to help me as I have been ripped off so bad now. Can you please help me or advise me where I can have this vehicle completely checked out. The service tech said it was a miracle that the drive shaft did not fall out on the trip myself and grandchildren were on. It broke down in Ohio and I live in Oklahoma so of course it set me back a lot of expense I could not afford. I thought the dealership should stand behind the 60 day warranty since I had taken it back to them within the warranty time, but they have given me nothing but grieve. I would appreciate any help I can get as I am afraid of the van now.

- Platter, OK, USA

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