This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle.
- Mansfield, OH, USA
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- Mansfield, OH, USA