The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 45 MPH and approaching a red traffic light, the brake pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact swerved to the left and overtook the vehicle in front of her vehicle, drove off the road, and drove in circles on the grass until the vehicle stopped. The contact then parked the vehicle. The contact stated then resumed driving to the residence at slower speeds. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 106,070.

- Yulee, FL, USA

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at slow speeds speed, an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic and was informed that the rear brake calipers had failed and needed to be replaced. The mechanic replaced the rotors and the calipers; however, the contact stated the failure returned while driving at slow speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 71,000.

- Moncks Corner, SC, USA