This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Chevrolet Equinox. While driving approximately 65 mph, the adaptive cruise control shut off and the "adaptive cruise control not available" indicator illuminated. The failure recurred several times. The vehicle was taken to dunlap motors (866-715-7154, located at 520 1st street East, independence, ia 50644) where the computer system was reprogrammed. The failure recurred and the vehicle was taken back to the same dealer who reprogrammed the computer again. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. Consumer states each time failure occurred no cars were ahead of them but the vehicle would brake abruptly. On 12/17/19 a monitor was placed in vehicle by the manufacturer, but they have not heard anything back about it. Consumer states that they have also experienced issues with the phone, radio and rear defroster. This leads them to think that something is wrong with the wiring in the vehicle.
The contact owns a 2019 Chevrolet Equinox. While driving 30 mph, the vehicle stalled and restarted after forty minutes. Afterwards, the speed would not exceed 5 mph and the check engine warning indicator illuminated. The vehicle was taken to Chevrolet of homewood (18033 halsted St, homewood, il 60430, (708) 251-4692) where it was diagnosed that an unknown wire was burned out. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 5,938.
- Chicago, IL, USA
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- Independence, IA, USA